Ƶ

Terms and Conditions Template for Singapore

Create a bespoke document in minutes, or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your document

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Terms and Conditions

I need a terms and conditions document for an e-commerce website that outlines user responsibilities, payment terms, return policies, and data privacy practices, ensuring compliance with Singaporean consumer protection laws and including a clause for dispute resolution through arbitration.

What is a Terms and Conditions?

Terms and Conditions form the legal agreement between your business and its users, spelling out the rules for using your product or service. In Singapore, they're essential for protecting your company's interests and setting clear expectations with customers under the Electronic Transactions Act and Consumer Protection Fair Trading Act.

A well-crafted Terms and Conditions document covers key aspects like payment terms, refund policies, user responsibilities, and liability limitations. It helps prevent disputes, manages legal risks, and builds trust with customers by being upfront about how you operate. Local businesses often customize these agreements to align with Singapore's strict data protection requirements and e-commerce regulations.

When should you use a Terms and Conditions?

Set up Terms and Conditions before launching any website, app, or online service in Singapore. This legal foundation becomes especially important when collecting user data, processing payments, or offering digital products under the Electronic Transactions Act and Personal Data Protection Act.

Your business needs these terms in place when opening e-commerce operations, launching subscription services, or creating user accounts. They're vital for marketplaces connecting buyers and sellers, SaaS platforms, and any business handling sensitive information. Having clear terms from day one helps prevent disputes, protects intellectual property, and keeps you compliant with Singapore's strict consumer protection laws.

What are the different types of Terms and Conditions?

  • Software Agreement Terms And Conditions: Focused on software licensing, user rights, and digital service delivery. Includes specific clauses for data handling under Singapore's PDPA, intellectual property protection, maintenance terms, and usage limitations.
  • E-commerce Terms: Tailored for online retail, covering payment processing, shipping policies, return procedures, and consumer rights under Singapore's Fair Trading Act.
  • Subscription Service Terms: Designed for recurring services, detailing billing cycles, cancellation policies, and service level commitments.
  • Marketplace Terms: Created for platforms connecting multiple parties, addressing vendor relationships, commission structures, and dispute resolution processes.

Who should typically use a Terms and Conditions?

  • Business Owners & Companies: Create and implement Terms and Conditions to protect their interests, set service boundaries, and comply with Singapore's regulatory requirements.
  • Legal Counsel: Draft, review, and update terms to ensure compliance with local laws, including PDPA and consumer protection regulations.
  • Customers & Users: Agree to and are bound by these terms when using services, making purchases, or accessing platforms.
  • E-commerce Platforms: Maintain comprehensive terms covering marketplace rules, payment processing, and dispute resolution.
  • IT Service Providers: Use specialized terms addressing data security, service levels, and technical specifications.

How do you write a Terms and Conditions?

  • Business Details: Gather your company registration info, business model specifics, and service offerings to align with Singapore's Company Act requirements.
  • Data Practices: Document how you collect, use, and protect customer information under PDPA guidelines.
  • Service Specifics: List your products, pricing, payment terms, and delivery policies clearly.
  • User Rights: Define account privileges, usage restrictions, and termination conditions.
  • Platform Features: Our AI-powered platform generates custom Terms and Conditions that meet Singapore's legal requirements, ensuring comprehensive coverage and compliance.
  • Final Review: Check all sections align with your actual business practices and industry standards.

What should be included in a Terms and Conditions?

  • Company Information: Full registered name, UEN number, and contact details as required by Singapore's Companies Act.
  • Service Description: Clear outline of products or services offered, including usage limitations and restrictions.
  • Data Protection: PDPA-compliant clauses explaining data collection, usage, and storage practices.
  • Payment Terms: Pricing, billing cycles, and refund policies under Consumer Protection Fair Trading Act.
  • Liability Clauses: Limitations and exclusions allowed under Singapore contract law.
  • Dispute Resolution: Governing law, jurisdiction, and mediation procedures.
  • Template Advantage: Our AI platform ensures all these elements are properly included and legally compliant.

What's the difference between a Terms and Conditions and a Terms of Service Agreement?

Terms and Conditions differ significantly from a Terms of Service Agreement in several key aspects under Singapore law. While both documents govern business relationships, they serve distinct purposes and apply in different scenarios.

  • Scope and Purpose: Terms and Conditions cover broader business operations, including sales, refunds, and general usage rules. Terms of Service focus specifically on how users can access and utilize a service or platform.
  • Legal Coverage: Terms and Conditions typically include payment terms, warranty information, and product-specific details. Terms of Service concentrate on user behavior, access rights, and platform rules.
  • Application Context: Terms and Conditions are essential for e-commerce and physical businesses. Terms of Service are primarily used for digital services, apps, and online platforms.
  • Compliance Focus: Terms and Conditions emphasize consumer protection and PDPA requirements. Terms of Service focus more on acceptable use policies and digital rights management.

Get our Singapore-compliant Terms and Conditions:

Access for Free Now
*No sign-up required
4.6 / 5
4.8 / 5

Find the exact document you need

Software Agreement Terms And Conditions

A Singapore-law agreement granting rights to use specific sound recordings, subject to defined terms and conditions.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

ұԾ’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ұԾ’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.