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1. Data Protection: Detailed data handling and privacy provisions when personal data is processed

2. Payment Processing: Special provisions for maintaining payment processing functionality and PCI compliance

3. Content Management: Procedures for content updates and editorial responsibilities when content management is included

4. Third-Party Services: Management of third-party integrations and vendor relationships

5. Disaster Recovery: Extended backup and recovery procedures for critical websites

6. Training and Knowledge Transfer: Provisions for training client staff on website management

7. Multi-stakeholder Governance: Additional governance provisions when multiple departments or entities are involved

1. Schedule A - Service Level Specifications: Detailed technical specifications of service levels and performance metrics

2. Schedule B - Maintenance Services Description: Detailed list of maintenance tasks, frequencies, and procedures

3. Schedule C - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

4. Schedule D - Technical Requirements: Specific technical requirements, supported platforms, and technologies

5. Schedule E - Security Protocols: Detailed security procedures, access protocols, and compliance requirements

6. Schedule F - Escalation Matrix: Contact details and escalation procedures for various types of issues

7. Schedule G - Report Templates: Standard formats for performance reports and maintenance logs

8. Appendix 1 - Website Specifications: Current website architecture, components, and technical documentation

9. Appendix 2 - Backup Procedures: Detailed backup scheduling and restoration procedures