¶¶Òõ¶ÌÊÓƵ

1. Force Majeure: Provisions for unforeseeable circumstances preventing performance - include if services are susceptible to external disruptions

2. Insurance: Insurance requirements and coverage - include if services involve significant risks or regulatory requirements

3. Data Protection: Compliance with data protection laws - include if personal data processing is involved

4. Compliance with Laws: Specific regulatory compliance obligations - include if industry is heavily regulated

5. Personnel: Requirements for service provider's staff - include if specific qualifications or security clearances are needed

6. Service Credits: Performance-based penalties or credits - include if measurable service levels are critical

7. Change Control: Process for managing changes to services - include if service scope likely to evolve

8. Business Continuity: Disaster recovery and business continuity requirements - include if service is business-critical

9. Anti-Corruption: Anti-bribery and corruption provisions - include if dealing with government or high-risk sectors

1. Schedule 1 - Services Description: Detailed technical specifications and scope of services

2. Schedule 2 - Service Levels: Performance metrics, KPIs, and measurement methodology

3. Schedule 3 - Fees and Charges: Detailed pricing structure, rates, and payment terms

4. Schedule 4 - Key Personnel: Details of key staff assigned to provide services

5. Schedule 5 - Implementation Plan: Timeline and milestones for service implementation

6. Schedule 6 - Territory: Detailed description of geographical coverage and exclusivity zones

7. Appendix A - Required Forms: Standard forms and templates for service delivery and reporting

8. Appendix B - Technical Requirements: Technical specifications and compliance requirements

9. Appendix C - Security Requirements: Security protocols and compliance standards