The Product Recommendation Letter is a crucial business communication tool used when providing specific product or solution advice to clients in New Zealand. It is typically employed when a business has conducted a thorough analysis of a client's needs and is ready to make formal product recommendations. The document must comply with New Zealand's consumer protection and fair trading laws, including the Fair Trading Act 1986 and Consumer Guarantees Act 1993. The letter should include clear product specifications, pricing details, implementation requirements, and any relevant disclaimers or risk disclosures. It serves as both a professional recommendation and a legal record of the advice provided, protecting both the recommending party and the client.
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1. Letter Header: Company letterhead, date, recipient details, and reference number
2. Greeting and Introduction: Professional greeting and context for the recommendation, including the scope of products being recommended
3. Client Needs Summary: Brief recap of the client's requirements or circumstances that led to this recommendation
4. Product Recommendation: Specific product recommendations with clear rationale and key features
5. Product Benefits: Explanation of how the recommended product(s) meet the client's needs
6. Pricing and Terms: Clear outline of costs, payment terms, and any ongoing commitments
7. Regulatory Disclosures: Required disclosures under NZ law, including any limitations or qualifications of the recommendation
8. Next Steps: Clear action items and process for proceeding with the recommendation
9. Closing: Professional sign-off, contact details for follow-up questions
1. Risk Factors: Include when recommending complex products or financial products, outlining potential risks and limitations
2. Comparative Analysis: When multiple product options were considered, include a brief comparison of alternatives
3. Technical Specifications: For technical products, include detailed specifications and compatibility requirements
4. Implementation Timeline: When the product requires significant setup or implementation, include projected timeline
5. Training Requirements: For products requiring specific training or certification, outline these requirements
6. Maintenance and Support: When recommending products with ongoing maintenance needs or support options
7. Financial Analysis: For high-value products or financial products, include ROI calculations or financial projections
1. Product Specifications Sheet: Detailed technical specifications and features of the recommended product
2. Pricing Schedule: Detailed breakdown of costs, including any optional features or add-ons
3. Terms and Conditions: Standard terms and conditions applying to the recommended product
4. Compliance Certificates: Relevant compliance certifications or regulatory approvals for the product
5. Service Level Agreement: If applicable, details of support and maintenance services
Relevant legal definitions
Clauses
Relevant Industries
Financial Services
Technology
Professional Services
Retail
Manufacturing
Healthcare
Construction
Education
Telecommunications
Agriculture
Energy
Real Estate
Relevant Teams
Sales
Product Management
Technical Solutions
Customer Success
Business Development
Professional Services
Legal & Compliance
Commercial Operations
Technical Support
Client Services
Relevant Roles
Sales Manager
Product Specialist
Business Development Manager
Solutions Architect
Technical Consultant
Account Manager
Financial Advisor
Product Manager
Technical Sales Engineer
Client Success Manager
Business Analyst
Commercial Manager
Procurement Specialist
Category Manager
Professional Services Consultant
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