Document background
The Hosted Services Agreement is essential for organizations engaging in cloud-based or hosted software service arrangements under Dutch jurisdiction. This agreement type is particularly relevant in today's digital business environment where companies increasingly rely on external providers for critical IT infrastructure and services. The document addresses key aspects required under Dutch law and EU regulations, including GDPR compliance, service level commitments, data security, and privacy requirements. It's designed to protect both service providers and customers while ensuring clear allocation of responsibilities and risks. The agreement is structured to accommodate various hosted service models (SaaS, PaaS, IaaS) while maintaining compliance with Dutch civil code requirements and relevant EU directives. It's particularly crucial for businesses operating in or expanding into the Netherlands, requiring careful consideration of local legal requirements and business practices.
