¶¶Òõ¶ÌÊÓƵ

All Countries
Commercial
Software Development And Maintenance Agreement

Software Development And Maintenance Agreement Template for Malaysia

Create a bespoke document in minutes,  or upload and review your own.

4.6 / 5
4.8 / 5

Let's create your Software Development And Maintenance Agreement

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Get your first 2 documents free

Your data doesn't train Genie's AI

You keep IP ownership of your information

Key Requirements PROMPT example:

Software Development And Maintenance Agreement

"I need a Software Development and Maintenance Agreement for my fintech startup to engage a Malaysian software vendor to develop and maintain a mobile payment application, with strong data security provisions and compliance with Bank Negara Malaysia regulations."

Celebrated by
Collaborations with
Investors
Document background
The Software Development and Maintenance Agreement is essential for organizations engaging external providers for custom software development projects in Malaysia. This document is particularly relevant when a company needs to commission bespoke software development while ensuring continued support and maintenance after deployment. The agreement, governed by Malaysian law, encompasses crucial elements such as project scope, development methodology, acceptance testing, intellectual property rights, data protection compliance, and ongoing maintenance obligations. It's designed to protect both the client's interests in obtaining quality software and the developer's rights to fair compensation while ensuring compliance with Malaysian regulatory requirements including the Personal Data Protection Act 2010 and Communications and Multimedia Act 1998. This agreement type is particularly important for establishing clear deliverables, timelines, and service levels while providing mechanisms for change management and dispute resolution.
Suggested Sections

1. Parties: Identification and details of the contracting parties (developer/service provider and client)

2. Background: Context of the agreement, including brief description of the project and parties' objectives

3. Definitions: Definitions of technical and legal terms used throughout the agreement

4. Scope of Services: Detailed description of software development and maintenance services to be provided

5. Development Methodology: Description of the development approach, project phases, and delivery methodology

6. Acceptance Testing: Procedures for testing and accepting deliverables, including acceptance criteria

7. Project Management: Project governance, reporting structure, and communication protocols

8. Timeline and Milestones: Development schedule, key milestones, and delivery dates

9. Maintenance and Support: Ongoing maintenance obligations, support levels, and response times

10. Charges and Payment: Fee structure, payment terms, and expenses

11. Intellectual Property Rights: Ownership and licensing of IP in the developed software and materials

12. Data Protection and Security: Obligations regarding data protection, security measures, and compliance

13. Confidentiality: Protection of confidential information and trade secrets

14. Warranties and Representations: Warranties regarding services, deliverables, and general representations

15. Liability and Indemnities: Limitation of liability and indemnification obligations

16. Term and Termination: Duration of agreement, renewal terms, and termination rights

17. Force Majeure: Provisions for handling events beyond parties' reasonable control

18. General Provisions: Standard boilerplate clauses including governing law, notices, and assignment

Optional Sections

1. Third-Party Software: Include when third-party software or open-source components are used in development

2. Change Control: Include for projects likely to have significant scope changes or variations

3. Source Code Escrow: Include when source code needs to be held in escrow for client security

4. Service Levels: Include when specific performance metrics and service levels are required

5. Disaster Recovery: Include for business-critical software requiring disaster recovery procedures

6. Staff and Resources: Include when specific personnel or resource commitments are crucial

7. International Data Transfers: Include when data will be transferred across borders

8. Export Controls: Include when software may be subject to export control regulations

9. Cloud Services: Include when software will be deployed or hosted in the cloud

Suggested Schedules

1. Schedule 1 - Software Specifications: Detailed technical specifications and requirements for the software

2. Schedule 2 - Development Services: Detailed scope of development services and deliverables

3. Schedule 3 - Maintenance Services: Detailed maintenance and support services specifications

4. Schedule 4 - Service Levels: Performance metrics, service levels, and related penalties/credits

5. Schedule 5 - Charges: Detailed fee structure, rates, and payment milestones

6. Schedule 6 - Testing Procedures: Detailed testing requirements and acceptance criteria

7. Schedule 7 - Project Plan: Detailed project timeline, milestones, and resource allocation

8. Schedule 8 - Security Requirements: Detailed security specifications and compliance requirements

9. Appendix A - Form of Change Order: Template for documenting and approving changes to project scope

10. Appendix B - Key Personnel: List of key personnel from both parties involved in the project

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions






































Clauses
































Relevant Industries

Information Technology

Financial Services

Healthcare

E-commerce

Manufacturing

Education

Telecommunications

Retail

Professional Services

Government

Insurance

Banking

Logistics

Real Estate

Energy

Relevant Teams

Legal

Information Technology

Procurement

Risk & Compliance

Information Security

Operations

Software Development

Project Management

Vendor Management

Commercial

Finance

Technical Architecture

Relevant Roles

Chief Technology Officer

IT Director

Legal Counsel

Procurement Manager

Project Manager

Software Development Manager

Contract Manager

Information Security Officer

Technology Risk Manager

Solutions Architect

Business Analyst

Operations Director

Chief Information Officer

Vendor Management Officer

Commercial Director

Industries










Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

Find the exact document you need

Simple Software Development Contract

A streamlined software development agreement under Malaysian law, covering essential terms for custom software development projects.

find out more

Custom Software Agreement

A Malaysian law-governed agreement for custom software development, outlining development terms, deliverables, and mutual obligations.

find out more

Software Development Services Contract

Malaysian-law governed agreement for software development services, defining project scope, deliverables, and service provider-client relationships.

find out more

Standard Software Development Contract

A Malaysian law-governed agreement establishing terms and conditions for software development services, including project scope, deliverables, and mutual obligations.

find out more

Software Outsourcing Contract

A Malaysian law-governed agreement for outsourcing software development services, defining terms between service provider and client.

find out more

Software Outsourcing Agreement

Malaysian-law governed agreement for outsourcing software development and IT services, establishing key terms between client and service provider.

find out more

Software Development License

A Malaysian law-governed agreement establishing terms for software development services and licensing arrangements between developers and clients.

find out more

Software Co Development Agreement

Malaysian-law governed agreement for collaborative software development between multiple parties, addressing IP rights, responsibilities, and commercial terms.

find out more

Master Software Development Agreement

A Malaysian law-governed framework agreement establishing terms and conditions for software development services between a developer and client.

find out more

Software Development And Maintenance Agreement

A Malaysian law-governed agreement for software development and maintenance services, outlining development methodology, deliverables, and ongoing support obligations.

find out more

Software Development Outsourcing Contract

A Malaysian law-governed agreement for outsourcing software development services, defining terms, obligations, and deliverables between client and developer.

find out more

NDA For App Development

Malaysian-law compliant NDA specifically designed for protecting confidential information in app development projects.

find out more

Independent Contractor Agreement Software Development

A Malaysian law-governed agreement establishing terms and conditions between a client and an independent contractor for software development services.

find out more

Software Implementation Agreement

A Malaysian law-governed agreement for software implementation projects, detailing implementation terms, responsibilities, and compliance requirements.

find out more

Software Development Partnership Agreement

A Malaysian law-governed agreement establishing partnership terms for joint software development activities, including project scope, IP rights, and operational responsibilities.

find out more

Software Development Outsourcing Agreement

Malaysian law-governed agreement for outsourcing software development services, covering project scope, IP rights, and delivery requirements.

find out more

Custom Software Development Agreement

Malaysian-law governed agreement for custom software development projects, defining development terms, deliverables, and party obligations.

find out more

Service Level Agreement For Software Development

Malaysian-compliant Service Level Agreement template for software development projects, incorporating local legal requirements and industry standards.

find out more

Software Developer Contract

Malaysian-law compliant employment contract template for software developers, covering employment terms, IP rights, and development-specific obligations.

find out more

Download our whitepaper on the future of AI in Legal

By providing your email address you are consenting to our Privacy Notice.
Thank you for downloading our whitepaper. This should arrive in your inbox shortly. In the meantime, why not jump straight to a section that interests you here: /our-research
Oops! Something went wrong while submitting the form.

³Ò±ð²Ô¾±±ð’s Security Promise

Genie is the safest place to draft. Here’s how we prioritise your privacy and security.

Your documents are private:

We do not train on your data; ³Ò±ð²Ô¾±±ð’s AI improves independently

All data stored on Genie is private to your organisation

Your documents are protected:

Your documents are protected by ultra-secure 256-bit encryption

Our bank-grade security infrastructure undergoes regular external audits

We are ISO27001 certified, so your data is secure

Organizational security

You retain IP ownership of your documents

You have full control over your data and who gets to see it

Innovation in privacy:

Genie partnered with the Computational Privacy Department at Imperial College London

Together, we ran a £1 million research project on privacy and anonymity in legal contracts

Want to know more?

Visit our for more details and real-time security updates.

Read our Privacy Policy.