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Personal Data Protection Agreement
"I need a Personal Data Protection Agreement for my healthcare software company based in Kuala Lumpur, which will be processing patient data for multiple hospitals in Malaysia starting March 2025; the agreement must include specific provisions for handling sensitive medical information and cloud storage compliance."
1. Parties: Identification of the Data Controller/User and Data Processor/Processor, including registration details and contact information
2. Background: Context of the agreement, relationship between parties, and purpose of data processing activities
3. Definitions: Detailed definitions of terms used in the agreement, aligned with PDPA 2010 terminology
4. Scope and Purpose of Data Processing: Specific details of what personal data will be processed and for what purposes, ensuring compliance with the General Principle
5. Data Protection Principles: Implementation of the seven principles under PDPA 2010: General, Notice & Choice, Disclosure, Security, Retention, Data Integrity, and Access
6. Rights and Obligations of Data Controller: Detailed responsibilities of the data controller including ensuring lawful processing and maintaining oversight
7. Rights and Obligations of Data Processor: Specific duties and responsibilities of the data processor including processing limitations and security measures
8. Security Measures: Detailed technical and organizational measures required to protect personal data
9. Data Breach Notification: Procedures and timelines for reporting and handling data breaches
10. Term and Termination: Duration of the agreement and circumstances for termination
11. Return or Destruction of Data: Procedures for handling personal data upon contract termination
12. Governing Law and Jurisdiction: Specification of Malaysian law as governing law and jurisdiction for disputes
1. Cross-border Data Transfers: Requirements and safeguards for transferring data outside Malaysia - include when international data transfers are contemplated
2. Sub-processing: Terms and conditions for engaging sub-processors - include when sub-processing may be required
3. Direct Marketing Provisions: Specific terms for processing personal data for direct marketing purposes - include when marketing activities are involved
4. Special Categories of Personal Data: Additional safeguards for sensitive personal data - include when processing sensitive data
5. Data Protection Impact Assessment: Requirements for conducting DPIAs - include for high-risk processing activities
6. Insurance Requirements: Specific insurance obligations for data protection - include for high-value or high-risk processing
7. Audit Rights: Detailed audit procedures and requirements - include for complex processing arrangements
1. Schedule 1: Categories of Personal Data: Detailed list of personal data categories to be processed
2. Schedule 2: Processing Activities: Detailed description of all processing activities and purposes
3. Schedule 3: Technical and Organizational Security Measures: Specific security measures and controls to be implemented
4. Schedule 4: Authorized Sub-processors: List of approved sub-processors and their roles
5. Schedule 5: Data Retention Periods: Specific retention periods for different categories of data
6. Appendix A: Data Processing Impact Assessment: Template or completed DPIA for high-risk processing
7. Appendix B: Security Breach Response Plan: Detailed procedures for handling data breaches
8. Appendix C: Compliance Checklist: Checklist of PDPA 2010 compliance requirements
Authors
Technology
Healthcare
Financial Services
E-commerce
Education
Telecommunications
Professional Services
Retail
Insurance
Manufacturing
Hospitality
Transportation
Marketing Services
Human Resources Services
Cloud Services
Legal
Compliance
Information Technology
Information Security
Risk Management
Operations
Data Protection
Privacy
Procurement
Corporate Governance
Internal Audit
Project Management
Data Protection Officer
Chief Privacy Officer
Legal Counsel
Compliance Manager
Information Security Manager
IT Director
Risk Manager
Operations Manager
Project Manager
Chief Information Officer
Chief Technology Officer
Privacy Analyst
Compliance Officer
Data Protection Manager
General Counsel
Head of Legal
Chief Operating Officer
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