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The Complaint Letter About Washing Machine is a crucial document used when a consumer needs to formally address issues with a purchased washing machine in Malaysia. It serves as an official record of the complaint and often represents the first step in seeking resolution through formal channels. The document must comply with Malaysian consumer protection laws, particularly the Consumer Protection Act 1999 and the Sale of Goods Act 1957. It typically includes detailed information about the purchase, specific issues experienced, attempted remedies, and the desired resolution. This type of complaint letter can be used for various situations including product malfunction, poor performance, delivery issues, or warranty disputes. The document may serve as important evidence if the matter escalates to the Tribunal for Consumer Claims Malaysia.

1. Sender's Details: Full name, address, contact number, and email address of the complainant

2. Recipient's Details: Company name, department, address, and if possible, specific contact person

3. Date: Current date of writing the complaint letter

4. Subject Line: Clear indication that this is a complaint about a washing machine, including model number

5. Purchase Information: Details of when and where the washing machine was purchased, including receipt number

6. Product Details: Specific information about the washing machine including brand, model, and serial number

7. Problem Description: Clear and detailed explanation of the issues experienced with the washing machine

8. Previous Actions Taken: Description of any attempts already made to resolve the issue

9. Specific Request: Clear statement of what resolution you are seeking (repair, replacement, or refund)

10. Closing Statement: Professional closing with deadline for response and contact information