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The White Label Service Agreement is essential for businesses operating in India who wish to offer services under their own brand without developing them in-house. This document is particularly relevant in today's digital economy where companies seek to rapidly expand their service offerings while leveraging established providers' expertise and infrastructure. The agreement must comply with Indian legislation, including the Indian Contract Act, 1872, Information Technology Act, 2000, and relevant data protection regulations. It typically includes detailed provisions for service delivery, quality standards, branding requirements, intellectual property protection, and operational procedures. This type of agreement is commonly used in sectors such as financial services, technology, and digital solutions, where white labeling has become a strategic business model for market expansion.

1. Parties: Identifies and provides details of the service provider and white label partner

2. Background: Explains the context and purpose of the agreement, including brief description of services and white labeling arrangement

3. Definitions and Interpretation: Defines key terms used throughout the agreement and establishes interpretation rules

4. Scope of Services: Details the services to be provided, service levels, and delivery specifications

5. White Labeling Rights and Obligations: Specifies the rights granted for rebranding and restrictions on use of provider's intellectual property

6. Branding Requirements: Sets out specific requirements for branding, usage of marks, and quality control measures

7. Service Level Requirements: Defines performance standards, metrics, and service level commitments

8. Fees and Payment Terms: Details the fee structure, payment schedule, and related financial terms

9. Intellectual Property Rights: Establishes ownership and usage rights of all intellectual property involved

10. Confidentiality: Defines confidential information and obligations regarding its protection

11. Data Protection and Privacy: Specifies obligations regarding data handling, security, and compliance with privacy laws

12. Representations and Warranties: Lists the promises and guarantees made by each party

13. Indemnification: Details the parties' obligations to protect each other from third-party claims

14. Limitation of Liability: Sets boundaries on parties' liability under the agreement

15. Term and Termination: Specifies duration, renewal terms, and conditions for termination

16. Post-Termination Obligations: Outlines obligations and procedures following agreement termination

17. Governing Law and Dispute Resolution: Specifies applicable law and methods for resolving disputes

18. General Provisions: Includes standard boilerplate clauses like notices, assignment, and force majeure