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1. Anti-Bribery and Corruption: Required when dealing with public sector or regulated industries

2. Environmental Compliance: Important for services with environmental impact or when working with environmentally conscious clients

3. Social Media and Public Communications: Relevant when services involve public-facing activities or brand representation

4. Disaster Recovery: Essential for critical services or when business continuity is crucial

5. Staff Vetting: Important when services involve access to sensitive information or facilities

6. Change Control: Needed for complex services likely to require modifications over time

7. Exit Management: Important for complex or business-critical services requiring detailed transition arrangements

8. Parent Company Guarantee: Required when seeking additional financial security from service provider's parent company

1. Schedule 1 - Services Description: Detailed description of available services and service categories

2. Schedule 2 - Charges: Detailed pricing structure, rate cards, and payment terms

3. Schedule 3 - Service Levels: Specific KPIs, performance metrics, and measurement methods

4. Schedule 4 - Form of Service Order: Template for individual service orders under the framework

5. Schedule 5 - Data Processing Agreement: Detailed GDPR-compliant data processing terms

6. Schedule 6 - Security Requirements: Specific security protocols and requirements

7. Schedule 7 - Approved Subcontractors: List of pre-approved subcontractors and their approved services

8. Schedule 8 - Insurance Requirements: Detailed insurance types and coverage levels required

9. Appendix 1 - Change Control Procedure: Detailed process for implementing changes to services or agreement

10. Appendix 2 - Escalation Procedure: Process for escalating issues and disputes