This Layaway Agreement template is designed for use in Indonesian retail transactions where customers wish to purchase merchandise through structured installment payments while the retailer maintains possession until full payment is received. The document is essential for businesses operating in Indonesia that offer layaway programs, ensuring compliance with the Indonesian Civil Code (KUH Perdata) and Consumer Protection Law No. 8 of 1999. It includes comprehensive terms covering payment schedules, merchandise description, storage conditions, default provisions, and cancellation policies. The agreement protects both merchant and customer interests by clearly defining rights, obligations, and procedures throughout the layaway period, including specific provisions for refunds and dispute resolution as required by Indonesian law. This template is particularly valuable for retail businesses seeking to offer flexible payment options while maintaining legal compliance and operational clarity.
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1. Parties: Identification of the merchant and the customer, including complete legal names, addresses, and any relevant registration numbers
2. Background: Brief context explaining the nature of the layaway arrangement and the parties' intention to enter into this agreement
3. Definitions: Definitions of key terms used throughout the agreement, including 'Merchandise', 'Deposit', 'Payment Schedule', and 'Final Payment'
4. Merchandise Description: Detailed description of the item(s) being purchased, including any identifying features, model numbers, or serial numbers
5. Purchase Price and Payment Terms: Total purchase price, deposit amount, and detailed payment schedule including frequency and amount of payments
6. Storage and Maintenance: Terms regarding how the merchandise will be stored and maintained during the layaway period
7. Title and Risk: Clarification that title remains with the merchant until final payment, and provisions regarding risk during storage
8. Default and Termination: Consequences of missed payments and conditions for termination of the agreement
9. Refund Policy: Terms and conditions for refunds, including any administrative fees or deductions
10. General Provisions: Standard contractual provisions including governing law, notices, and entire agreement clause
1. Early Payment Option: Terms for early payment completion, including any applicable discounts
2. Insurance: Optional insurance arrangements for the merchandise during the layaway period
3. Transfer Rights: Provisions allowing or prohibiting the transfer of the agreement to another party
4. Extended Storage: Terms for extended storage if the customer requires additional time beyond the planned completion date
5. Product Substitution: Terms allowing for product substitution if the original merchandise becomes unavailable
6. Special Handling: Special handling or storage requirements for delicate or valuable merchandise
1. Schedule A - Merchandise Details: Detailed specifications of the merchandise, including photographs, serial numbers, and condition report
2. Schedule B - Payment Schedule: Detailed payment schedule showing all payment dates, amounts, and running balance
3. Schedule C - Storage Conditions: Specific details about storage conditions and maintenance procedures for the merchandise
4. Appendix 1 - Cancellation Form: Standard form for requesting cancellation of the layaway agreement
5. Appendix 2 - Receipt Template: Template for payment receipts showing application to the layaway balance
Relevant legal definitions
Clauses
Relevant Industries
Retail
Consumer Goods
Electronics
Furniture
Jewelry
Home Appliances
Department Stores
Luxury Goods
Sporting Goods
Fashion and Apparel
Relevant Teams
Legal
Retail Operations
Sales
Customer Service
Finance
Compliance
Risk Management
Store Operations
Contract Administration
Relevant Roles
Retail Manager
Store Manager
Sales Director
Legal Counsel
Compliance Officer
Customer Service Manager
Operations Manager
Finance Manager
Sales Associate
Contract Administrator
Risk Manager
Retail Operations Director
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