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Service Agency Agreement
"I need a Service Agency Agreement for my Hong Kong-based technology company to appoint an exclusive sales agent in mainland China, with specific performance targets and a commission structure based on quarterly sales targets, starting from March 2025."
1. Parties: Identifies and provides full details of the principal and the agent
2. Background: Explains the context and purpose of the agreement, including the principal's business and need for agency services
3. Definitions: Defines key terms used throughout the agreement for clarity and consistency
4. Appointment and Scope: Establishes the agency appointment and details the specific services to be provided
5. Term and Termination: Specifies the duration of the agreement and circumstances for termination
6. Agent's Duties and Obligations: Lists the specific responsibilities and standards of service expected from the agent
7. Principal's Obligations: Outlines the principal's responsibilities and support to be provided to the agent
8. Compensation and Payment Terms: Details the fee structure, commission rates, and payment terms
9. Representations and Warranties: Contains standard representations and warranties from both parties
10. Confidentiality: Protects confidential information exchanged during the agency relationship
11. Intellectual Property: Addresses ownership and usage rights of intellectual property
12. Limitation of Liability: Sets out the extent and limitations of each party's liability
13. General Provisions: Contains standard boilerplate clauses including notices, amendments, governing law, etc.
1. Territory and Exclusivity: Defines geographical limitations and exclusivity rights - include when the agent has exclusive rights in specific territories
2. Performance Targets: Sets specific performance metrics and consequences - include when the agency relationship is performance-based
3. Training and Support: Details training and support provided by the principal - include for complex service arrangements
4. Insurance: Specifies required insurance coverage - include when services involve significant risks
5. Data Protection: Additional provisions for handling personal data - include when the agent processes personal information
6. Non-Competition: Restricts agent's ability to compete - include when protecting market position is crucial
7. Force Majeure: Addresses unforeseen circumstances - include when service continuity is critical
8. Compliance with Laws: Specific regulatory compliance requirements - include for heavily regulated industries
9. Dispute Resolution: Detailed dispute resolution procedures - include when specific resolution mechanisms are preferred
1. Schedule 1 - Services Description: Detailed description of services to be provided by the agent
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, commission structures, and payment calculations
3. Schedule 3 - Service Levels: Specific service level requirements and performance metrics
4. Schedule 4 - Territory Map: Geographical area definitions if territorial rights are granted
5. Schedule 5 - Approved Sub-agents: List of pre-approved sub-agents if sub-contracting is permitted
6. Appendix A - Required Reports: Templates and specifications for required reporting
7. Appendix B - Operating Procedures: Detailed operational procedures and guidelines
8. Appendix C - Contact Details: Key contact information for both parties
Authors
Financial Services
Real Estate
Insurance
Manufacturing
Import/Export
Retail
Technology
Professional Services
Healthcare
Education
Logistics
Tourism
Telecommunications
Consumer Goods
Construction
Legal
Compliance
Operations
Commercial
Business Development
Sales
Procurement
Risk Management
Corporate Secretarial
Finance
Human Resources
Chief Executive Officer
Managing Director
Legal Counsel
Compliance Officer
Business Development Manager
Operations Director
Contract Manager
Commercial Director
Risk Manager
Sales Director
Procurement Manager
Regional Manager
Company Secretary
General Manager
Chief Operating Officer
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