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Maintenance Contract
"I need a Maintenance Contract for my office building in London, covering both routine maintenance and emergency repairs, with quarterly inspections and a 2-hour response time for urgent issues, starting from March 2025."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the maintenance agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of maintenance services to be provided
5. Term and Termination: Duration and termination provisions
6. Payment Terms: Fees, payment schedule, and billing procedures
7. Service Standards: Quality standards and performance metrics
8. Health and Safety: Safety requirements and procedures
1. Service Level Agreement: Specific performance metrics and remedies for complex maintenance contracts with specific performance requirements
2. Equipment Access: Rules for accessing client premises/equipment when maintenance requires access to client sites
3. Warranty: Guarantees for maintenance work when specific warranties are offered
4. Staff Requirements: Qualifications and vetting of maintenance staff for sensitive locations or specialized maintenance
1. Schedule of Rates: Detailed pricing structure and rates
2. Maintenance Schedule: Timing and frequency of maintenance activities
3. Equipment List: List of equipment covered by maintenance
4. Service Level Metrics: Detailed performance indicators and measurements
5. Health and Safety Procedures: Detailed safety protocols and requirements
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