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Company Conflict Resolution Policy
"I need a Company Conflict Resolution Policy for our tech startup with 50 employees, focusing heavily on remote work conflicts and ensuring compliance with UK employment law while keeping the language simple and accessible."
1. Purpose and Scope: Defines the policy's objectives and who it applies to within the organization
2. Definitions: Key terms and concepts used throughout the policy including types of conflicts, roles, and resolution methods
3. General Principles: Core values and approaches to conflict resolution including fairness, transparency, and respect
4. Informal Resolution Procedures: Steps for resolving conflicts informally through direct communication and mediation
5. Formal Resolution Procedures: Structured process for formal conflict resolution including investigation and decision-making procedures
6. Roles and Responsibilities: Duties of various stakeholders including employees, managers, HR, and mediators in conflict resolution
7. Confidentiality: Privacy and data protection requirements during conflict resolution processes
1. External Mediation: Procedures for involving external mediators in complex disputes or when internal resolution is not possible
2. Trade Union Involvement: Procedures for union representation and involvement in conflict resolution processes
3. Cross-Cultural Considerations: Special provisions and guidelines for handling conflicts in multicultural workplace environments
1. Schedule 1: Conflict Resolution Form Templates: Standard forms for recording disputes, resolutions, and outcomes
2. Schedule 2: Contact Information: List of relevant internal and external contacts for conflict resolution
3. Schedule 3: Resolution Process Flowcharts: Visual representations of both informal and formal resolution procedures
4. Schedule 4: Example Scenarios: Common conflict situations and their recommended handling procedures
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