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Marketing Retainer Contract
1. Parties: Identification of the service provider (marketing agency) and the client, including full legal names, registration numbers, and addresses
2. Background: Context of the agreement and brief description of the parties' business relationship and intentions
3. Definitions: Key terms used throughout the agreement, including technical marketing terms and contract-specific definitions
4. Scope of Services: Detailed description of the core marketing services covered under the retainer arrangement
5. Term and Termination: Duration of the agreement, renewal terms, and termination provisions including notice periods
6. Retainer Fee and Payment Terms: Monthly retainer amount, payment schedule, invoicing details, and handling of additional costs
7. Service Provider's Obligations: Core responsibilities of the marketing agency, including delivery standards and project management
8. Client's Obligations: Client responsibilities, including provision of materials, approvals, and access to necessary information
9. Reporting and Performance Metrics: Regular reporting requirements, KPIs, and performance review processes
10. Intellectual Property Rights: Ownership and usage rights of marketing materials and created content
11. Confidentiality: Protection of confidential information exchanged during the service provision
12. Data Protection: GDPR compliance and data processing terms
13. Limitation of Liability: Limitations and exclusions of liability for both parties
14. General Terms: Standard contractual provisions including notices, assignment, and entire agreement
1. Special Marketing Channels: Include when specific marketing channels (social media, PPC, etc.) need detailed treatment
2. Additional Services: Include when occasional services beyond the retainer scope need to be addressed
3. Success Fees: Include when performance-based compensation is part of the arrangement
4. Multi-jurisdiction Marketing: Include when marketing activities span multiple countries
5. Crisis Management: Include when emergency response services are part of the scope
6. Subcontractors: Include when the agency needs right to use third-party service providers
7. Non-Compete: Include when exclusivity or industry restrictions are required
8. Brand Guidelines: Include when specific brand compliance requirements need to be contractually binding
1. Schedule A - Scope of Services: Detailed breakdown of all marketing services included in the retainer
2. Schedule B - Fee Schedule: Detailed pricing, including retainer fee breakdown and rates for additional services
3. Schedule C - Service Level Agreement: Specific performance metrics, response times, and service standards
4. Schedule D - Reporting Template: Format and content requirements for regular performance reports
5. Schedule E - Key Personnel: List of key team members and their roles
6. Schedule F - Approved Subcontractors: List of pre-approved third-party service providers if applicable
7. Appendix 1 - Data Processing Agreement: Detailed GDPR-compliant data processing terms
8. Appendix 2 - Brand Guidelines: Client's branding requirements and usage guidelines
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