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Intercompany Administrative Services Agreement
1. Parties: Identification of the group companies entering into the agreement - service provider and service recipient
2. Background: Context of the agreement within the group structure and purpose of the service arrangement
3. Definitions: Key terms used throughout the agreement, including Services, Service Levels, Group Company, etc.
4. Scope of Services: Detailed description of administrative services to be provided
5. Service Provider's Obligations: Key responsibilities and commitments of the service provider
6. Service Recipient's Obligations: Responsibilities of the service recipient, including cooperation and information provision
7. Service Levels: Performance standards and quality metrics for service delivery
8. Fees and Payment Terms: Pricing structure, payment terms, and transfer pricing compliance
9. Intellectual Property Rights: Ownership and usage rights of IP created or used in service provision
10. Confidentiality: Protection of confidential information exchanged between parties
11. Data Protection: GDPR compliance and data processing requirements
12. Term and Termination: Duration of agreement and termination provisions
13. Liability and Indemnification: Allocation of risks and liability limitations between group companies
14. General Provisions: Standard boilerplate clauses including notices, amendments, governing law
1. Personnel: Specific provisions regarding staff providing services - include when services involve dedicated or shared staff
2. Audit Rights: Rights to audit service provision - include when required by regulatory requirements or group policy
3. Business Continuity: Disaster recovery and business continuity provisions - include for critical services
4. Tax Matters: Specific tax-related provisions - include when services have special tax implications
5. Insurance: Insurance requirements - include when required by group policy or risk management
6. Anti-Corruption: Compliance with anti-corruption laws - include for international service provision
7. Force Majeure: Provisions for unforeseen circumstances - include based on service criticality
1. Schedule 1 - Services Description: Detailed description of each service category and specific services
2. Schedule 2 - Service Levels: Detailed service level agreements, KPIs, and measurement methods
3. Schedule 3 - Fees and Charging Method: Detailed fee structure, calculation methods, and transfer pricing documentation
4. Schedule 4 - Key Personnel: List of key personnel involved in service provision and their roles
5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms and details
6. Schedule 6 - Contact Details: Key contacts for operational, financial, and escalation matters
7. Appendix A - Service Request Form: Template for requesting additional or modified services
8. Appendix B - Performance Report Template: Template for regular service performance reporting
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