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Letter Of Request To Terminate Postpaid Plan for Germany

Letter Of Request To Terminate Postpaid Plan Template for Germany

This document is a formal written request to terminate a postpaid service plan in accordance with German law, particularly under the Telekommunikationsgesetz (TKG) and Bürgerliches Gesetzbuch (BGB). It serves as an official communication between a customer and their service provider, outlining the customer's intent to end their ongoing service contract. The letter must comply with German legal requirements regarding contract termination, including proper notice periods, customer identification, and specific contract details. It provides a documented trail of the termination request and typically includes essential information such as customer details, contract numbers, desired termination date, and any relevant special circumstances.

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Letter Of Request To Terminate Postpaid Plan

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What is a Letter Of Request To Terminate Postpaid Plan?

The Letter of Request to Terminate Postpaid Plan is a crucial document used in the German market when a customer wishes to formally end their ongoing service contract with a provider. This document type is specifically designed to comply with German telecommunications law (TKG) and civil code (BGB) requirements, which mandate specific notice periods and formal requirements for contract terminations. It serves as the primary method for customers to initiate the termination process and provides legal protection for both parties by documenting the request. The letter includes essential elements such as customer identification, contract details, desired termination date, and any applicable special termination rights. It's particularly relevant in cases where customers need to end their mobile phone, internet, or other subscription-based services, and must be formatted to meet German legal standards for formal communications.

What sections should be included in a Letter Of Request To Terminate Postpaid Plan?

1. Sender Details: Full name, address, and customer number of the person requesting termination

2. Recipient Details: Company name and full address of the service provider

3. Contract Information: Contract/account number, type of service, and start date of the contract

4. Termination Request: Clear and explicit statement requesting termination of the contract

5. Desired Termination Date: Specific date when the termination should take effect, considering notice periods

6. Confirmation Request: Request for written confirmation of the termination

What sections are optional to include in a Letter Of Request To Terminate Postpaid Plan?

1. Special Termination Rights: Reference to special termination rights if applicable (e.g., moving to an area without service coverage)

2. Equipment Return: Information about returning company equipment if applicable

3. Outstanding Balance: Mention of handling any remaining payments or credits

4. Service Quality Issues: Documentation of service issues if termination is based on poor service quality

5. Power of Attorney: If the letter is being sent by someone on behalf of the contract holder

What schedules should be included in a Letter Of Request To Terminate Postpaid Plan?

1. Proof of Identity: Copy of identification document of the contract holder

2. Contract Documentation: Copy of the original contract or recent bill as reference

3. Special Circumstances Evidence: Documentation supporting special termination rights (e.g., new address registration if moving)

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

Germany

Publisher

Ƶ

Document Type

Termination Letter

Cost

Free to use
Relevant legal definitions















Clauses













Relevant Industries

Telecommunications

Internet Services

Mobile Communications

Cable Television

Digital Services

Consumer Services

Utilities

Relevant Teams

Customer Service

Legal

Operations

Contract Administration

Account Management

Documentation

Compliance

Customer Relations

Service Management

Consumer Affairs

Relevant Roles

Customer Service Representative

Contract Management Specialist

Legal Compliance Officer

Account Manager

Customer Relations Manager

Operations Manager

Service Termination Specialist

Consumer Rights Advisor

Customer Experience Manager

Documentation Specialist

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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