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White Label Reseller Agreement
"I need a White Label Reseller Agreement for my SaaS company based in Ontario, allowing multiple resellers to distribute our HR management software across Canada, with strong data protection clauses and quality control measures."
1. Parties: Identifies the contracting parties - the supplier/manufacturer and the reseller
2. Background: Explains the context of the agreement, including the supplier's ownership of the product/service and the reseller's desire to market it under their own brand
3. Definitions: Defines key terms used throughout the agreement
4. Appointment and Territory: Establishes the reseller's appointment, whether exclusive or non-exclusive, and defines the geographic territory
5. License Grant: Details the white labeling rights, including trademark and branding permissions
6. Supply of Products/Services: Outlines the terms for ordering, delivery, and acceptance of products/services
7. Pricing and Payment Terms: Specifies pricing structure, payment terms, and any volume discounts
8. Quality Control: Sets standards for product/service quality and maintenance
9. Marketing and Promotion: Establishes guidelines for marketing the white-labeled products/services
10. Intellectual Property Rights: Clarifies ownership and usage rights of IP, including any modifications
11. Confidentiality: Protects confidential information exchanged between parties
12. Data Protection: Addresses handling of customer data and compliance with privacy laws
13. Warranties and Indemnities: Details warranties provided and indemnification obligations
14. Term and Termination: Specifies agreement duration and termination conditions
15. Post-Termination Obligations: Outlines obligations after agreement ends
16. General Provisions: Contains standard legal provisions including governing law, notices, and assignment
1. Training and Support: Include when supplier provides technical training or ongoing support services
2. Service Level Agreement: Include for technology or service-based offerings requiring specific performance metrics
3. Minimum Purchase Requirements: Include when imposing minimum order quantities or revenue targets
4. Custom Development: Include when supplier will provide customization services
5. Insurance Requirements: Include when specific insurance coverage is required
6. Compliance with Industry Standards: Include for regulated industries or specific compliance requirements
7. Source Code Escrow: Include for software products requiring source code protection
8. Change Control Process: Include when formal process needed for product/service modifications
1. Product/Service Specifications: Detailed technical specifications of products/services
2. Price List: Comprehensive pricing information including discounts and volume pricing
3. Service Level Requirements: Detailed performance metrics and service levels
4. Branding Guidelines: Specific requirements for white labeling and brand usage
5. Support Services: Details of support services, response times, and escalation procedures
6. Territory Definition: Detailed description of geographic territories and any exclusions
7. Approved Sub-contractors: List of approved third-party service providers if applicable
8. Quality Control Procedures: Detailed quality assurance processes and standards
Authors
Information Technology
Software Development
Financial Services
Telecommunications
Manufacturing
Professional Services
E-commerce
Healthcare Technology
Digital Marketing
Cloud Services
Consumer Electronics
Business Process Outsourcing
Legal
Commercial
Sales
Business Development
Operations
Procurement
Compliance
Marketing
Product Management
Technical Operations
Finance
Brand Management
Chief Executive Officer
Commercial Director
Business Development Manager
Sales Director
Legal Counsel
Contract Manager
Product Manager
Operations Director
Channel Partner Manager
Procurement Manager
Compliance Officer
Brand Manager
Marketing Director
Technical Operations Manager
Chief Technology Officer
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