The Moving Liability Waiver Form is an essential legal document used in the Canadian moving industry to establish clear boundaries of liability and responsibility between moving companies and their clients. This document becomes necessary whenever a moving company provides relocation services, whether residential or commercial, to protect both the service provider and the customer. It addresses key aspects such as property handling, damage claims, insurance coverage, and service limitations. The form must comply with Canadian federal and provincial regulations, including consumer protection laws and transportation standards. It should be presented to customers before any moving services commence and typically includes detailed inventories, valuation declarations, and specific handling instructions as supporting documentation.
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1. Parties: Identification of the moving company and the customer, including full legal names and contact information
2. Background: Brief context of the moving service being provided, including the moving date and locations
3. Definitions: Clear definitions of key terms used in the waiver, such as 'Services', 'Property', 'Liability', etc.
4. Acknowledgment of Risks: Statement of potential risks inherent in moving services that the customer acknowledges
5. Scope of Services: Detailed description of the moving services covered by the waiver
6. Liability Waiver: Core waiver language releasing the company from specific types of liability
7. Exceptions to Waiver: Clear statement of what is not covered by the waiver (e.g., gross negligence, willful misconduct)
8. Customer Responsibilities: Customer obligations regarding packaging, declaring valuable items, and providing accurate information
9. Insurance and Claims: Information about available insurance coverage and the claims process
10. Governing Law: Specification that the waiver is governed by Canadian law and the applicable province
11. Severability: Clause stating that if any portion is invalid, the remainder stays in effect
12. Signature Block: Space for dated signatures of all parties, including witnesses if required
1. Special Items Handling: Additional terms for handling specific high-value or fragile items, used when such items are part of the move
2. Storage Services: Additional terms covering temporary storage services, if offered as part of the moving service
3. Packing Services: Specific terms related to packing services if provided by the moving company
4. International Moving: Additional terms for international moves, including customs and cross-border considerations
5. COVID-19 Protocols: Special health and safety protocols during pandemic conditions
6. Digital Documentation: Terms regarding electronic signatures and digital documentation if offering this option
1. Schedule A - Inventory List: Detailed list of items being moved, their condition, and any pre-existing damage
2. Schedule B - Valuation Declaration: Customer's declaration of value for items being moved
3. Schedule C - Insurance Coverage: Details of insurance coverage options and limits
4. Schedule D - Special Handling Instructions: Specific instructions for handling delicate or valuable items
5. Appendix 1 - Prohibited Items: List of items that the moving company will not transport
6. Appendix 2 - Packing Requirements: Detailed requirements for how items must be packed
Relevant legal definitions
Clauses
Relevant Industries
Transportation & Logistics
Moving Services
Storage & Warehousing
Insurance
Real Estate
Property Management
Residential Services
Commercial Services
Consumer Services
Relevant Teams
Legal
Operations
Customer Service
Risk Management
Sales
Claims Processing
Logistics
Quality Assurance
Compliance
Administrative Support
Relevant Roles
Moving Company Manager
Operations Director
Risk Management Officer
Legal Counsel
Insurance Coordinator
Customer Service Manager
Claims Handler
Logistics Coordinator
Moving Crew Supervisor
Contract Administrator
Compliance Officer
Sales Manager
Business Development Manager
Quality Assurance Manager
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