Document background
The Customer Privacy Notice is a mandatory document for organizations operating in Canada that collect, use, or disclose personal information in the course of commercial activities. It is required under the Personal Information Protection and Electronic Documents Act (PIPEDA) and various provincial privacy laws. The notice must be readily available to customers and written in clear, accessible language. It should be updated regularly to reflect changes in data handling practices or legal requirements. This document is particularly important given Canada's robust privacy framework and the increasing focus on data protection rights. The notice helps organizations demonstrate compliance with privacy principles while building trust with customers through transparency about data handling practices.
