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Sales And Service Contract

Sales And Service Contract Template for Australia

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Key Requirements PROMPT example:

Sales And Service Contract

"I need a Sales and Service Contract for my IT company to supply hardware equipment and ongoing maintenance services to enterprise customers in Australia, with service level commitments and quarterly performance reviews starting from March 2025."

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Document background
This Sales And Service Contract is designed for use in Australian business transactions where both goods and services are provided as part of a single commercial arrangement. It is particularly suitable for businesses that supply products along with installation, maintenance, support, or other related services. The document incorporates mandatory requirements under Australian Consumer Law, state-based sale of goods legislation, and fair trading requirements. It can be used for both B2B and B2C transactions, with appropriate modifications to reflect the applicable consumer protection provisions. The contract includes comprehensive terms covering product specifications, service levels, warranties, delivery requirements, and ongoing support obligations, making it suitable for complex commercial arrangements where both physical goods and continuing services form part of the transaction.
Suggested Sections

1. Parties: Identification and details of all parties to the contract

2. Background: Context of the agreement and general commercial intent

3. Definitions and Interpretation: Defined terms and rules of interpretation

4. Supply of Goods: Terms governing the sale and supply of goods, including specifications and quantity

5. Provision of Services: Terms governing the provision of services, including scope and standards

6. Price and Payment: Pricing structure, payment terms, and invoicing requirements

7. Delivery and Risk: Delivery terms, timing, and risk transfer for goods

8. Quality and Warranties: Quality standards, warranties, and Australian Consumer Law guarantees

9. Term and Termination: Contract duration, renewal, and termination rights

10. Liability and Indemnity: Limitation of liability, indemnities, and insurance requirements

11. Confidentiality: Protection of confidential information

12. General Provisions: Standard boilerplate clauses including governing law, notices, and variation

Optional Sections

1. Intellectual Property: IP ownership and licenses - include when IP is created or transferred

2. Training and Support: Details of training and ongoing support - include for complex products/services

3. Compliance Requirements: Specific regulatory compliance obligations - include for regulated industries

4. Import/Export: International trade terms - include for cross-border transactions

5. Data Protection: Specific data handling requirements - include when personal data is processed

6. Service Levels: Specific service performance metrics - include for ongoing services

7. Change Management: Process for changes to goods/services - include for long-term or complex arrangements

8. Disaster Recovery: Business continuity requirements - include for critical supplies

Suggested Schedules

1. Schedule 1 - Goods Specification: Detailed technical specifications of goods to be supplied

2. Schedule 2 - Services Specification: Detailed scope and requirements for services

3. Schedule 3 - Pricing Schedule: Detailed pricing, rates, and payment milestones

4. Schedule 4 - Service Levels: Service level agreements, KPIs, and measurement metrics

5. Schedule 5 - Implementation Plan: Timeline and milestones for implementation

6. Schedule 6 - Support Services: Details of maintenance and support services

7. Appendix A - Form of Purchase Order: Standard form for ordering goods/services under the contract

8. Appendix B - Acceptance Testing: Procedures and criteria for acceptance testing

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓƵ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co
Relevant legal definitions
















































Clauses




































Relevant Industries

Technology

Manufacturing

Professional Services

Retail

Telecommunications

Healthcare

Construction

Industrial Equipment

Software and IT

Automotive

Energy

Consumer Goods

Relevant Teams

Legal

Sales

Procurement

Operations

Service Delivery

Commercial

Compliance

Supply Chain

Customer Success

Technical Support

Business Development

Contract Administration

Relevant Roles

Sales Manager

Commercial Director

Procurement Manager

Contract Manager

Legal Counsel

Business Development Manager

Operations Manager

Service Delivery Manager

Account Executive

Supply Chain Manager

Compliance Officer

Chief Commercial Officer

Head of Sales

Technical Services Manager

Industries









Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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