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Email Records Retention Policy
"I need an Email Records Retention Policy for a medium-sized financial services company in Australia that handles sensitive client data and international transactions, with specific provisions for GDPR compliance and financial records retention."
1. Purpose and Scope: Defines the purpose of the policy and its application scope within the organization
2. Definitions: Defines key terms used throughout the policy including 'email records', 'business records', 'transitory records', etc.
3. Legal Framework: Outlines the relevant legislation and regulatory requirements that the policy addresses
4. Roles and Responsibilities: Defines responsibilities of IT staff, employees, management, and compliance officers
5. Email Classification: Guidelines for categorizing emails as business records, transitory records, or personal communications
6. Retention Periods: Specific retention timeframes for different categories of email records
7. Storage and Security: Requirements for secure storage, backup, and protection of email records
8. Disposal and Deletion: Procedures for proper disposal of emails after retention period expires
9. Compliance and Monitoring: Processes for ensuring compliance with the policy and conducting regular audits
10. Policy Review: Frequency and process for reviewing and updating the policy
1. Legal Hold Procedures: Procedures for implementing legal holds on emails - include if organization frequently deals with litigation
2. Industry-Specific Requirements: Additional requirements for specific industries (e.g., healthcare, financial services) - include if operating in regulated industries
3. International Data Transfer: Procedures for handling international email communications - include if operating internationally
4. Email Migration Procedures: Procedures for migrating emails between systems - include if planning system changes
5. Remote Work Considerations: Special provisions for managing email retention in remote work settings - include if organization has remote workers
1. Schedule A - Retention Period Matrix: Detailed matrix showing retention periods for different types of email records
2. Schedule B - Email Classification Guidelines: Detailed guidelines and examples for classifying different types of emails
3. Schedule C - Technical Requirements: Technical specifications for email storage, backup, and archiving systems
4. Appendix 1 - Compliance Checklist: Checklist for ensuring compliance with the policy
5. Appendix 2 - Disposal Certificate Template: Template for documenting email disposal actions
6. Appendix 3 - Legal Hold Notice Template: Standard template for communicating legal hold requirements
Authors
Financial Services
Healthcare
Legal Services
Government and Public Sector
Education
Technology
Manufacturing
Retail
Professional Services
Telecommunications
Mining and Resources
Construction
Non-Profit Organizations
Media and Entertainment
Information Technology
Legal
Compliance
Human Resources
Records Management
Information Security
Risk Management
Operations
Corporate Governance
Data Protection
Administrative Services
Chief Information Officer
IT Manager
Compliance Manager
Legal Counsel
Records Manager
Data Protection Officer
HR Director
Risk Manager
Information Security Manager
Operations Manager
Department Heads
System Administrator
Privacy Officer
Governance Manager
Chief Technology Officer
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