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1. Equipment and Materials: Details of who provides cleaning equipment and materials - include if service provider supplies equipment

2. Security and Access: Special provisions for security clearance and access - include for sensitive locations

3. Performance Standards: Specific KPIs and service levels - include for larger commercial contracts

4. Environmental Requirements: Specific environmental standards and compliance - include if client has environmental policies

5. Subcontracting: Terms for engaging subcontractors - include if subcontracting is permitted

6. Staff Requirements: Specific staff qualifications or clearances - include for specialized facilities

7. Reporting Requirements: Regular reporting and communication protocols - include for complex service arrangements

8. Quality Control: Quality assurance measures and inspections - include for premium service levels

1. Schedule 1 - Service Specifications: Detailed breakdown of cleaning tasks, frequencies, and standards

2. Schedule 2 - Pricing Schedule: Detailed pricing for different services, including regular and additional services

3. Schedule 3 - Premises Details: List and details of locations where services are to be provided

4. Schedule 4 - Cleaning Schedule: Timing and frequency of different cleaning services

5. Schedule 5 - Approved Cleaning Products: List of approved cleaning products and chemicals

6. Schedule 6 - WHS Requirements: Specific workplace health and safety procedures and requirements

7. Schedule 7 - Performance Criteria: Detailed service level agreements and measurement criteria

8. Appendix A - Incident Report Form: Template for reporting incidents or accidents

9. Appendix B - Quality Checklist: Inspection and quality control checklist