��������Ƶ

The Restaurant General Manager Performance Evaluation Form is a critical tool for assessing and documenting the performance of restaurant general managers within the United Arab Emirates' hospitality sector. This document is designed to be used bi-annually or annually, providing a structured framework for evaluating management effectiveness across various operational dimensions. It ensures compliance with UAE Federal Labor Law No. 33 of 2021 and incorporates relevant provisions from UAE food safety regulations and hospitality industry standards. The form serves multiple purposes: documenting performance for HR records, identifying areas for improvement, setting future goals, and making informed decisions about compensation and career advancement. It includes both quantitative metrics and qualitative assessments, making it suitable for different restaurant formats from quick-service to fine dining establishments.

1. Employee Information: Basic details including name, employee ID, date of hire, evaluation period, and restaurant location

2. Performance Rating Scale: Explanation of the rating system used in the evaluation (typically 1-5 scale with detailed descriptions of each rating level)

3. Financial Management Performance: Assessment of budget management, cost control, revenue targets, and profit optimization

4. Operations Management: Evaluation of day-to-day operations, including food quality, service standards, and compliance with health and safety regulations

5. Staff Management: Assessment of team leadership, staff training, scheduling efficiency, and employee retention

6. Customer Service: Evaluation of guest satisfaction metrics, complaint handling, and customer feedback management

7. Compliance and Safety: Assessment of adherence to UAE food safety laws, labor laws, and internal policies

8. Goals Achievement: Review of previously set goals and objectives, including KPIs and targets

9. Overall Performance Summary: Final assessment summary with total score and general comments

10. Action Plan: Development plans and goals for the next evaluation period