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1. Data Protection: Required when personal data processing is involved in service delivery

2. Insurance Requirements: Specific insurance obligations when services involve higher risk activities

3. Change Control Procedure: Used for complex projects where scope changes are likely

4. Service Credits: Applicable when specific service levels are crucial and compensation for breach is pre-agreed

5. Subcontracting: Required when service provider may need to engage subcontractors

6. Personnel Requirements: Necessary when specific qualifications or security clearances are required

7. Equipment and Materials: Required when specific tools or materials are to be provided by either party

8. Business Continuity: Important for critical services requiring continuous operation

9. Environmental Compliance: Required for services with environmental impact

10. Health and Safety: Necessary when services involve on-site work or safety risks

1. Schedule 1 - Detailed Scope of Work: Technical specifications and detailed description of services

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment milestones

3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria

4. Schedule 4 - Project Timeline: Detailed project plan with milestones and deadlines

5. Schedule 5 - Key Personnel: Details of key team members and their roles

6. Schedule 6 - Required Documentation: List of documents to be delivered or maintained

7. Schedule 7 - Technical Requirements: Specific technical standards or requirements

8. Appendix A - Forms and Templates: Standard forms for project management, reporting, etc.

9. Appendix B - Client Policies: Relevant client policies that service provider must comply with

10. Appendix C - Change Request Template: Standard format for requesting and documenting changes