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1. Cross-departmental Collaboration: Optional section for evaluating interaction with other departments, relevant for senior front desk staff

2. Leadership Skills: Optional section for team leaders or supervisory roles

3. Special Projects/Initiatives: Optional section for documenting additional responsibilities or special assignments

4. Training Completion Status: Optional section for tracking completed training modules and certifications

5. Multi-property Experience: Optional section for staff working across multiple properties in the same hotel group

1. Performance Rating Scale Guide: Detailed explanation of rating criteria and scoring methodology

2. KPI Metrics Reference: List of Key Performance Indicators and their target values

3. Competency Framework: Detailed breakdown of required competencies for different front desk positions

4. Guest Feedback Summary: Compilation of relevant guest feedback during the evaluation period

5. Development Plan Template: Structured template for creating performance improvement plans