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1. Sender's Details: Complete contact information of the complaining company, including company name, address, and contact person
2. Date: The date when the letter is written
3. Recipient's Details: Complete contact information of the supplier, including company name, address, and relevant department/person
4. Reference Information: Order number, delivery date, invoice number, and any other relevant reference numbers
5. Subject Line: Clear indication that this is a complaint regarding poor packaging
6. Description of Issue: Detailed explanation of the packaging problems encountered
7. Impact Statement: Description of how the poor packaging has affected your business, including any damages or losses
8. Evidence Reference: Reference to the attached evidence (photos, inspection reports, etc.)
9. Required Resolution: Clear statement of what resolution or compensation is expected
10. Timeline Request: Specification of when a response is expected
11. Closing: Professional closing statement and signature block
1. Previous Communication Reference: Include if there have been any previous communications about this issue
2. Legal Requirements Reference: Include when you need to reference specific UAE consumer protection laws or packaging standards
3. Cost Breakdown: Include when claiming specific monetary compensation for damages
4. Future Business Statement: Include when you want to address the impact on future business relationships
5. CC Recipients: Include when copying other relevant parties or departments
1. Photographic Evidence: Photos showing the poor packaging condition and any resulting damage
2. Delivery Documentation: Copies of delivery notes, receipt confirmations, and inspection reports
3. Damage Report: Detailed assessment of any damage to goods due to poor packaging
4. Cost Documentation: Invoices or estimates related to damages or losses incurred
Retail
Manufacturing
Wholesale Distribution
E-commerce
Electronics
Food and Beverage
Pharmaceuticals
Consumer Goods
Industrial Equipment
Automotive Parts
Chemical Products
Textile and Apparel
Construction Materials
Medical Supplies
Procurement
Supply Chain
Quality Control
Warehouse Operations
Logistics
Legal
Operations
Quality Assurance
Compliance
Commercial Operations
Materials Management
Procurement Manager
Supply Chain Manager
Quality Control Inspector
Warehouse Manager
Receiving Supervisor
Operations Manager
Logistics Coordinator
Purchase Officer
Inventory Manager
Quality Assurance Manager
Commercial Manager
Supply Chain Director
Materials Manager
Compliance Officer
Legal Counsel
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