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Note: Links to our free templates are at the bottom of this long guide.
Also note: This is not legal advice

Introduction

Creating an interconnection agreement is vitally important for businesses, organizations, and individuals in the digital age. These agreements are used to define the rights, responsibilities, and obligations of each party involved in an exchange of data and resources. It’s essential that a clear understanding is had by all parties on the scope of the agreement and any associated risks. Interconnection agreements help to ensure that the exchange is carried out securely, fairly, and equitably.

The ��������Ƶ team understands how critical it is to get interconnection agreements right - they help to protect the interests of both parties involved and can act as a mechanism for resolving any disputes that may arise. With this in mind, ��������Ƶ has developed ‘the world’s largest open source legal template library’. Our millions of datapoints give our artificial intelligence (AI) an unparalleled understanding of what market-standard interconnection agreements look like - allowing anyone to draft high quality legal documents without paying for a lawyer or having a ��������Ƶ account.

Our community template library provides users with step-by-step guidance on how best to draft their agreement - from outlining any terms or conditions both parties must comply with through to specifying security protocols must be followed when exchanging sensitive data or resources. We also provide tips on how best to protect ownership rights between both parties in order to avoid future conflicts or misunderstandings.

By using our free templates, you can ensure that all bases are covered when creating your own interconnection agreement - giving you peace of mind as well as protecting your interests today and far into the future. Read on below for more information about our step-by-step guide as well as access our template library today!

Definitions

Goals and Objectives: Goals and objectives refer to the purpose and desired outcome of the interconnection agreement.

Parties Involved: Parties involved refers to the individuals or organizations that are taking part in the agreement.

Key Terms and Conditions: Key terms and conditions are the main rules that must be followed in order for the agreement to be valid.

Duration: Duration refers to the length of time that the agreement is in effect.

Limitations or Exclusions: Limitations or exclusions are restrictions or prohibitions on the use of the service.

Cost of Service: Cost of service is the amount of money that must be paid for the service.

Rules and Regulations: Rules and regulations are the guidelines that must be followed in order for the agreement to be valid.

Appropriate Usage: Appropriate usage refers to how the service should be used in order to comply with the agreement.

Rights and Responsibilities: Rights and responsibilities refer to the obligations of each party as outlined in the agreement.

Security Requirements: Security requirements are measures that must be taken to protect the data being transmitted.

Scope of Services: Scope of services refers to the level of service provided in the agreement.

Finalizing the Agreement: Finalizing the agreement involves verifying the accuracy of the documents and making sure both parties understand the agreement.

Executing the Agreement: Executing the agreement is the process of signing and dating the agreement and distributing copies of the signed agreement.

Documenting the Interconnection: Documenting the interconnection involves recording the technical specs of the interconnection and maintaining records of the interconnection.

Monitoring the Interconnection: Monitoring the interconnection involves establishing performance and quality standards and monitoring performance and quality of the service.

Troubleshooting the Interconnection: Troubleshooting the interconnection involves investigating and resolving any performance or quality issues with the service.

Contents

1. Establishing the Goals and Objectives of the Interconnection Agreement
2. Defining the Parties Involved in the Agreement
3. Identifying the Provider and Customer
4. Establishing the Contact Information of Both Parties
5. Identifying Key Terms and Conditions
6. Determining the Duration of the Agreement
7. Specifying any Limitations or Exclusions
8. Establishing the Cost of the Service
9. Setting Out the Rules and Regulations
10. Defining Appropriate Usage of the Connection
11. Listing Rights and Responsibilities of Each Party
12. Outlining Security Requirements
13. Establishing the Scope of Services
14. Defining the Level of Service Provided
15. Describing the Type of Service Provided
16. Outlining the Technical Specifications of the Interconnection
17. Finalizing the Agreement
18. Verifying that All Documents are Accurate and Complete
19. Confirming That Both Parties Understand the Agreement
20. Executing the Agreement
21. Signing and Dating the Agreement
22. Distributing Copies of the Signed Agreement
23. Documenting the Interconnection
24. Recording the Technical Specs of the Interconnection
25. Maintaining Records of the Interconnection
26. Monitoring the Interconnection
27. Establishing Performance and Quality Standards
28. Monitoring Performance and Quality of the Service
29. Troubleshooting the Interconnection
30. Investigating Performance and Quality Issues
31. Resolving Performance and Quality Issues

Get started

Establishing the Goals and Objectives of the Interconnection Agreement

• Review the purpose of the agreement, and the needs and expectations of the parties involved
• Discuss and agree on what the main goals and objectives of the agreement should be
• Create a list of measurable goals, objectives and expectations for each party for the agreement
• Ensure that both parties are aware of the scope of the agreement, including any limitations
• Document the goals, objectives and expectations in the agreement
• Check that all parties are in agreement with the goals, objectives and expectations as stated in the agreement

How you’ll know when you can check this off your list and move on to the next step:

• Once you have reviewed the purpose of the agreement, discussed and agreed on the main goals and objectives, created a list of measurable goals, objectives and expectations, ensured that both parties are aware of the scope of the agreement and documented the goals, objectives and expectations in the agreement, you can then move on to the next step.

Defining the Parties Involved in the Agreement

• Define the parties involved in the agreement, including the provider and customer.
• Make sure to include their contact information and any other relevant details.
• Verify that each party has the legal capacity to enter into the agreement.
• You can check this step off your list once you have identified and verified the parties involved in the agreement.

Identifying the Provider and Customer

• Ask each party to provide their name, mailing address, email address and phone number
• Have each party provide a brief description of the services they are providing and/or receiving
• Have each party provide their corporate identification number (if applicable)
• Confirm that each party has the necessary authorization to enter into the agreement
• Verify that each party is comfortable with the terms they are agreeing to
• Make sure that all parties agree to the terms of the agreement

When you have completed this step, you can move on to the next step of establishing the contact information of both parties.

Establishing the Contact Information of Both Parties

• Obtain the legal name, address, telephone number, and email of the provider and customer
• Ask the provider to provide contact information for their legal, financial, and technical contacts
• Ask the customer to provide contact information for their legal, financial, and technical contacts
• Confirm the contact information is accurate
• When all contact information has been obtained, this task is complete and you can move on to the next step.

Identifying Key Terms and Conditions

• Consider the purpose of the agreement and what needs to be included
• List out the key terms and conditions that need to be included in the agreement
• Ensure that all key terms and conditions are included in the agreement
• Ensure that all terms and conditions are specific and clear
• Review the terms and conditions and make sure that they are enforceable
• Make sure to include information regarding the responsibilities and obligations of both parties

Once you have identified all the key terms and conditions that need to be included in the agreement, you can move on to the next step, which is determining the duration of the agreement.

Determining the Duration of the Agreement

• Determine the length of time for which the interconnection agreement will be valid.
• Consider a time frame that is appropriate for the parties involved in the agreement and the scope of the agreement.
• Determine the start and end dates for the agreement.
• Indicate the start and end dates in the document, along with any other provisions related to duration, such as renewal or termination.
• When you are satisfied with the duration of the agreement, you can move on to specifying any limitations or exclusions.

Specifying any Limitations or Exclusions

• Identify and list any restrictions or exclusions that should be included in the interconnection agreement. These should be documented in detail.
• Consider any specific activities or services that may be excluded, as well as any limitations on use or delivery of services.
• Make sure to include any applicable industry-specific regulations or standards that may limit or exclude certain activities or services.
• Consider any potential issues that may arise from the limitations or exclusions, and how those issues can be avoided or mitigated.
• Once all the limitations and exclusions have been identified and listed, review the document to ensure that it is accurate and complete.

How you’ll know when you can check this off your list and move on to the next step:

• Once you have identified and listed all the applicable limitations and exclusions, you can move on to the next step of establishing the cost of the service.

Establishing the Cost of the Service

• Determine the total cost of the services to be provided
• Identify any special pricing for peak or off-peak usage
• Include any applicable taxes
• Specify the payment terms and mode of payment
• Include any penalties for late payments
• Once the cost of the service is determined and the payment terms are established, the agreement is ready to move on to the next step, setting out the rules and regulations.

Setting Out the Rules and Regulations

• Determine which laws, rules, and regulations that the interconnection agreement should adhere to
• Outline the rights, obligations, and responsibilities of each party
• List out any applicable taxes and other fees that need to be paid
• Describe the process for amending or terminating the agreement
• Detail any dispute resolution mechanism that will be used

You can check this step off your list when you have identified the laws and regulations that need to be adhered to, outlined the rights and obligations of each party, and described the process for amending or terminating the agreement.

Defining Appropriate Usage of the Connection

• Brainstorm the type of data that will be transferred and the manner in which it will be shared
• Identify the specific actions, activities, and/or services that will be enabled by the connection
• Determine the acceptable usage of the connection and document any limitations, restrictions, or exclusions
• Agree on a timeline for the implementation of the connection
• Specify whether the connection is to be used for a single purpose, or if multiple purposes are allowed
• Outline the requirements for the security of the connection
• Determine the duration of the agreement

When all of the above points have been addressed and agreed upon, you will have fully defined the appropriate usage of the connection, and can move on to the next step.

Listing Rights and Responsibilities of Each Party

• List the rights and responsibilities of each party regarding the agreement
• Clearly specify the roles, obligations, and duties of each party
• List the actions each party is allowed to take, and any limitations
• Describe the circumstances of any breach of the agreement
• Include any other necessary details to ensure a clear understanding of the agreement

You’ll know you can move to the next step when you have a comprehensive list of the rights and responsibilities of each party and a clear understanding of the agreement.

Outlining Security Requirements

• Establish the security measures that must be in place to protect the data exchanged between the two parties
• Identify any industry regulations that must be followed to protect the data
• Determine the appropriate encryption and authentication protocols to be used
• Include the standards for network access control and other security measures
• Discuss the procedures that must be followed to detect, report, and remediate security incidents
• Detail the measures that must be taken to protect against malicious activity
• Specify the process for regular review of the security requirements

Once all security requirements have been outlined and agreed upon, the step will be completed and you can move onto establishing the scope of services.

Establishing the Scope of Services

• Identify the services that will be provided, including any necessary hardware, software, or other infrastructure
• Specify the exact nature of the services, such as the length of the agreement, the number of users, the geographic scope of the services, etc.
• Outline the responsibilities of each party and any applicable service level agreements
• Define the expected performance of the services, such as response times, connection speeds, and data transfer rates
• Document the maximum number of simultaneous users
• Define any additional services that may be provided, such as customer support, maintenance, and upgrades
• When complete, review the scope of services with all parties to ensure everyone is in agreement
• Once all parties have signed off on the scope of services, the agreement can be finalized and put into action

Defining the Level of Service Provided

• Outline the type of service being provided, such as data transmission, processing, or storage.
• Specify the performance levels and service levels of the service being provided, such as the guaranteed uptime, response time, and availability.
• Specify the expected minimum and maximum throughputs, such as the amount of data that can be processed within a specified time period.
• Include any applicable security requirements or restrictions, such as encryption for data transmission, authentication for data access, or other access control measures.

Once all of the performance levels, service levels, and security requirements have been specified in the agreement, the step of defining the level of service provided is complete and you can move on to the next step.

Describing the Type of Service Provided

• List out the type of service you are providing with the interconnection agreement
• This can include services such as data storage, hosting, web hosting, software as a service, cloud services, and more
• Be sure to include any other services that may be relevant to the agreement
• Once you have listed out the type of services provided, you can move on to the next step of defining the level of service provided

Outlining the Technical Specifications of the Interconnection

• Identify the technical requirements necessary for the interconnection and document them in the agreement
• Use diagrams and drawings to illustrate the technical specifications of the interconnection
• Make sure to include specifics about the type of software, hardware, and other technical components that will be used
• Include a list of the technical standards and protocols that will be used in the interconnection
• Use accurate technical language in the agreement and make sure that it is understood by both parties
• Include a section that explains how changes to the technical specifications can be made in the future
• When all technical specifications have been successfully documented, the agreement will be ready to be finalized.

Finalizing the Agreement

• Read through the document to ensure that all the technical specifications outlined in the previous step are accurately reflected in the final agreement
• Check the agreement to make sure that all details are accurate and complete, including all parties’ contact information, signature lines, and agreement terms
• Obtain the necessary signatures and notarizations, if applicable
• Once all details have been verified and all necessary signatures have been obtained, the interconnection agreement is ready to be finalized
• You can check off this step once all the above have been completed and the agreement is finalized

Verifying that All Documents are Accurate and Complete

• Verify all documents to ensure accuracy and completeness
• Check to ensure that all data points, such as names, dates, and addresses, are accurate
• Check to make sure that the agreement includes all elements required by both parties
• Make sure that all legal and financial information is complete and accurate
• Review the agreement to make sure that all questions have been answered
• Ensure that all signatures are present and in the correct places
• Once all documents have been verified for accuracy and completeness, you can move on to the next step in the process.

Confirming That Both Parties Understand the Agreement

• Review the document’s terms and conditions and confirm that both parties agree to the terms
• Ask any questions you may have to ensure complete understanding of the agreement
• Record the agreement in writing and sign the document
• When both parties have signed the agreement, you can check this off the list and move on to the next step.

Executing the Agreement

• Obtain signature from both parties
• Ensure that the document is printed on official letterhead of both parties
• Check that all necessary documents are attached to the agreement
• Exchange copies of the agreement with both parties
• Confirm that both parties have received and executed the agreement
• Once signatures have been obtained from both parties, the agreement is considered executed and binding
• Check this step off your list and move on to the next step of signing and dating the agreement.

Signing and Dating the Agreement

• Have all parties sign the Interconnection Agreement
• Make sure each party supplies the necessary information (name, address, etc.)
• All parties should date the Agreement
• Once all parties have signed and dated the Agreement, it is complete and ready to be distributed.

Distributing Copies of the Signed Agreement

• Make copies of the agreement for all parties to keep for their records
• Ensure each party has a signed, dated copy of the agreement
• Check with each party to confirm they have received their copy of the agreement
• Once all parties have a copy of the agreement, the task is complete and you can move on to documenting the interconnection.

Documenting the Interconnection

• Outline the details of the interconnection agreement in a written document
• Include technical specifications, such as the capacity of the interconnection, the duration of the agreement, and the terms of the agreement
• Ensure that the document contains all of the information required to set up the interconnection
• Have the document reviewed by legal counsel to make sure it is compliant with all applicable laws and regulations
• Once the document is complete and reviewed, sign the document and distribute copies to both parties
• You can check this step off your list and move on to the next step when all parties have signed the document and copies have been distributed.

Recording the Technical Specs of the Interconnection

• Gather together all relevant technical information on the interconnection, such as the physical connections, bandwidth, security, and latency requirements
• Ensure you get all the technical details from both parties involved in the interconnection
• Take note of any specific requirements for the data exchange
• Document all the technical specs in the interconnection agreement
• Check to make sure the technical specs are accurate and can be met by both parties
• When all the technical details are documented correctly and accurately, you can move on to the next step of maintaining records of the interconnection.

Maintaining Records of the Interconnection

• Create a document that records all information related to the interconnection agreement.
• Include the date of the agreement, the names of both parties, the technical specs and any other information that is pertinent.
• Keep an updated copy of the document that can be easily accessible and stored in a secure location.
• When the document is complete and up-to-date, you can move on to the next step of monitoring the interconnection.

Monitoring the Interconnection

• Set up a monitoring system to track the performance of the interconnection system
• Determine the frequency at which performance metrics will be monitored and ensure that monitoring is conducted as scheduled
• Collect data on the performance of the interconnection system and analyze it for any issues
• Establish performance thresholds and alert systems to provide proactive warnings of any potential problems
• Keep records of all monitoring activities
• Monitor the interconnection on an ongoing basis to ensure that it is functioning properly

When you have set up the monitoring system and the performance thresholds, you can check this off your list and move on to the next step of establishing performance and quality standards.

Establishing Performance and Quality Standards

• Draft a Service Level Agreement (SLA) that outlines the performance and quality standards of the interconnection.
• This should include details about the expected uptime and response times, as well as any other key performance indicators (KPIs) that are relevant to the service being provided.
• Once the SLA has been drafted, negotiate with the other party to ensure both parties are in agreement.
• When the SLA is finalized, both parties should sign the document and have it notarized.
• Once the SLA is signed, you can move on to the next step: monitoring performance and quality of the service.

Monitoring Performance and Quality of the Service

• Monitor and review the performance of the service regularly to ensure that the quality standards are being met.
• Track performance indicators such as availability, latency, throughput, and other key performance indicators (KPIs).
• Set up alerts for when performance falls below the established standards.
• Address any issues that arise as soon as possible to maintain the quality of the service.
• Check off this step when you are confident that performance and quality are being monitored properly and that you have established procedures for addressing any issues that arise.

Troubleshooting the Interconnection

• Contact the service provider to identify and resolve any interconnection issues
• Document any solutions reached to ensure that the agreement is properly enforced
• Monitor the performance of the connections over time to ensure that the interconnection agreement is adhered to
• Keep detailed records of all troubleshooting activities
• Confirm that the interconnection agreement is still being followed when any changes are made to the network
• When all issues are resolved and the agreement is being followed, the troubleshooting step is complete.

Investigating Performance and Quality Issues

• Gather all relevant data to assess the performance and quality issues, such as system logs and customer feedback
• Assess the data for any potential performance and quality problems
• Identify any specific areas that could be causing the performance and quality issues
• Establish a baseline of performance and quality to compare against
• Use analytical tools to identify any areas that need further investigation
• When all the relevant data has been gathered and assessed, you can move on to the next step of resolving the performance and quality issues.

Resolving Performance and Quality Issues

• Analyze the data gathered from investigating performance and quality issues to identify and understand the root cause of the issues
• Work with the appropriate parties to create a plan to address the identified issues
• Establish a timeline for resolving the performance and quality issues
• Set up regular monitoring of the agreed timeline to ensure progress is being made
• Implement the agreed-upon plan, making any necessary changes as needed
• Test the plan to ensure that it has resolved the issues
• When the issues have been resolved, document the results and finalize the interconnection agreement.

FAQ

Q: What does an Interconnection Agreement cover?

Asked by Michael on 29th January 2022.
A: An Interconnection Agreement is a contract that sets out the commercial and technical arrangements between two or more parties for the purpose of interconnecting networks and services. It will cover everything from service levels and network performance, to security, payment terms and dispute resolution.

Q: What terms should I consider when creating an Interconnection Agreement?

Asked by Sarah on 5th February 2022.
A: When creating an Interconnection Agreement, there are a number of different terms that need to be considered, including service levels, network performance, security measures, payment terms, dispute resolution and liability coverage. Depending on the type of agreement, additional terms may be required such as data privacy provisions or exclusivity arrangements.

Q: How does an Interconnection Agreement differ from a Service Level Agreement?

Asked by Jacob on 15th March 2022.
A: A Service Level Agreement (SLA) is an agreement between two or more parties outlining the services to be provided and the quality of those services. An Interconnection Agreement is similar to an SLA but also covers the technical and commercial arrangements around connecting networks or services. An Interconnection Agreement can also include provisions regarding data privacy or exclusivity arrangements, which are not typically included in a SLA.

Q: What happens if one party fails to meet their obligations under an Interconnection Agreement?

Asked by Ashley on 25th April 2022.
A: If one party fails to meet their obligations under an Interconnection Agreement, then it is likely that the other party will have some form of recourse. This could be in the form of a penalty fee or compensation payment depending on the terms of the agreement. In some cases it may also be possible to terminate the agreement if one party fails to meet their obligations.

Q: How do I ensure compliance with data privacy regulations when creating an Interconnection Agreement?

Asked by Matthew on 5th May 2022.
A: When creating an Interconnection Agreement, it is important to consider any applicable data privacy regulations such as GDPR or HIPAA in order to ensure compliance with data privacy laws. This could involve including specific data protection provisions in the agreement and ensuring that any data processing activities are carried out in accordance with applicable laws and regulations. It is also important to ensure that any third-party service providers involved in the agreement have appropriate security measures in place to protect customer data and comply with applicable laws.

Q: Is it necessary to seek legal advice when drafting an Interconnection Agreement?

Asked by Emily on 15th June 2022.
A: It is always advisable to seek legal advice when drafting any kind of contract, including an Interconnection Agreement, as there may be specific legal requirements that need to be taken into account when drafting such agreements. A lawyer will be able to provide advice on any relevant laws or regulations that need to be considered as well as help ensure that all provisions in the agreement are enforceable and compliant with applicable laws.

Q: How can I ensure that my Intellectual Property rights are protected when creating an Interconnection Agreement?

Asked by Joshua on 25th July 2022.
A: When creating an Interconnection Agreement, it is important to consider any Intellectual Property (IP) rights associated with your business or products, such as patents, trademarks or copyrights. To ensure that these rights are protected, it is advisable to include specific IP provisions in the agreement which outline how IP rights should be respected and protected from infringement by either party during the course of business operations or disputes between parties. Additionally, it is important to ensure that any third-party service providers involved in the agreement have appropriate security measures in place in order to protect your IP from unauthorized use or disclosure.

Q: Are there any specific requirements for drafting an Interconnection Agreement based on my jurisdiction (UK vs USA vs EU)?

Asked by Jessica on 4th August 2022.
A: The requirements for drafting an Interconnection Agreement may vary depending on your jurisdiction (UK vs USA vs EU). For example, if you are based in the European Union then you must ensure that any agreements comply with applicable EU laws such as GDPR or E-Privacy Directive while those based in the USA must comply with relevant US federal laws such as HIPAA or CAN-SPAM Act. It is therefore important to seek legal advice based on your jurisdiction before drafting your agreement in order to ensure compliance with all applicable laws and regulations.

Q: What should I consider when negotiating terms for an Interconnection Agreement?

Asked by Daniel on 14th September 2022.
A: When negotiating terms for an Interconnection Agreement, it is important to consider what each party’s requirements are for their particular needs such as service levels, network performance and payment terms etc… Additionally, it is important to agree upon any liability coverage that each party may need in order for them both to feel comfortable entering into the agreement as well as agree upon dispute resolution methods should disagreements arise between parties during the course of business operations or disputes between parties. Finally, it is also important to consider any relevant laws or regulations which may affect either party’s ability to enter into such agreements such as GDPR for those based within the European Union or HIPAA for those based within USA etc…

Q: What should I do if I cannot reach a mutually beneficial agreement when negotiating terms for an Interconnection Agreement?

Asked by Christopher on 24th October 2022.
A: If you are unable to reach a mutually beneficial agreement when negotiating terms for an Interconnection Agreement then it may be advisable to seek professional legal advice before proceeding further with negotiations. A lawyer will be able to provide impartial advice regarding any relevant legislation which may affect either party’s ability to enter into such agreements and can also help ensure that all provisions in the agreement are enforceable and compliant with applicable laws. Additionally, they can provide assistance with negotiating terms which both parties can feel comfortable entering into should disagreements arise between parties during the course of business operations or disputes between parties.

Q: What should I do if I disagree with a term specified in an existing Interconnection Agreement?

Asked by Jennifer on 3rd November 2022.
A: If you disagree with a term specified in an existing Interconnection Agreement then it is important that you communicate this clearly and promptly so that both parties can work together towards finding a mutually beneficial solution before proceeding further with negotiations or enforcement of any existing term(s). If this is not possible then it may be advisable to seek professional legal advice before taking further action so that you are aware of any relevant legislation which may affect either party’s ability to enter into such agreements as well as ensure that all provisions within the agreement remain enforceable and compliant with applicable law(s).

                                                                                                         ### Q: How do I ensure my contractual rights are protected when creating an Interconnection Agreement?

Asked by Ryan on 13th December 2022.
A: When creating an Interconnection Agreement it is important to ensure that your contractual rights are protected throughout all stages of business operations and disputes between parties involved in the agreement; this could involve including specific provisions regarding liability coverage and dispute resolution methods within the agreement so that both parties understand how potential disagreements will be handled if they arise during business operations or disputes between parties involved in the agreement. Additionally, it is also important to make sure that all provisions within the agreement remain enforceable and compliant with applicable laws; this could involve seeking professional legal advice prior entering into negotiations so that you are aware of any relevant legislation which may affect either party’s ability to enter into such agreements.

Example dispute

Suing a Telecommunications Company Regarding Interconnection Agreement:

• Plaintiff may raise a lawsuit referencing a interconnection agreement if the telecommunications company has not fulfilled the terms of the agreement.
• The plaintiff may allege that the telecommunications company has not provided the services and/or benefits specified in the agreement.
• The plaintiff may seek a court order requiring the telecommunications company to comply with the agreement and provide the services/benefits in question.
• The plaintiff may also seek monetary damages for any losses they have suffered due to the telecommunications company’s failure to comply with the agreement.
• The court may order the telecommunications company to pay the plaintiff’s legal fees and settlement costs, as well as any other costs associated with the lawsuit.
• The court may also order the telecommunications company to pay the plaintiff for any losses the plaintiff has incurred due to the company’s breach of the agreement.

Templates available (free to use)

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