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This Property Maintenance Agreement is designed for use in South Africa when establishing a formal arrangement between property owners or managers and maintenance service providers. It is particularly relevant in situations where ongoing property maintenance services are required, whether for residential, commercial, or industrial properties. The document comprehensively addresses all aspects of property maintenance, including scope of services, payment terms, service levels, and compliance with South African regulations such as the Consumer Protection Act, National Building Regulations, and Occupational Health and Safety Act. It provides clear guidelines for both routine maintenance and emergency repairs, while ensuring proper risk allocation and liability protection for all parties involved. The agreement is structured to be adaptable for various property types while maintaining compliance with South African legal requirements.

1. Parties: Identification of the property owner/manager and the maintenance service provider, including their full legal names, registration numbers (if companies), and physical addresses

2. Background: Context of the agreement, including brief description of the property and the purpose of the maintenance arrangement

3. Definitions: Definitions of key terms used throughout the agreement, including 'Property', 'Maintenance Services', 'Emergency Repairs', 'Regular Maintenance', etc.

4. Scope of Services: Detailed description of maintenance services to be provided, including regular maintenance, repairs, and emergency services

5. Term and Termination: Duration of the agreement, renewal terms, and conditions for termination by either party

6. Payment Terms: Fee structure, payment schedule, handling of additional costs, and invoice procedures

7. Service Provider Obligations: Responsibilities of the maintenance provider, including quality standards, response times, and compliance requirements

8. Property Owner Obligations: Responsibilities of the property owner, including access provision and cooperation requirements

9. Health and Safety: Safety requirements and compliance with relevant health and safety regulations

10. Insurance and Liability: Insurance requirements and allocation of liability between parties

11. Dispute Resolution: Process for handling disputes between parties

12. General Provisions: Standard legal clauses including notices, entire agreement, variation, and governing law