1. Parties: Identification of the service provider and user, including registration details for the company and user categories (individual/business)
2. Background: Brief context of the service offering and purpose of the agreement
3. Definitions and Interpretation: Detailed definitions of terms used throughout the agreement and interpretation rules
4. Service Description: Detailed description of the online services provided, including scope and limitations
5. User Registration and Account: Process and requirements for user registration, account creation, and management
6. Term and Termination: Duration of the agreement, renewal terms, and termination conditions
7. Fees and Payment: Pricing structure, payment terms, and billing procedures
8. User Obligations: Responsibilities and restrictions for users when accessing and using the service
9. Provider Obligations: Service provider's commitments regarding service delivery and support
10. Intellectual Property Rights: Ownership and usage rights of content, software, and other IP
11. Data Protection and Privacy: POPIA compliance measures and data handling procedures
12. Security: Security measures and protocols for service access and data protection
13. Limitation of Liability: Extent and limitations of service provider's liability
14. Warranties and Disclaimers: Service provider warranties and disclaimers regarding service provision
15. Dispute Resolution: Procedures for handling disputes between parties
16. General Provisions: Standard legal provisions including notices, assignment, and governing law
