¶¶Òõ¶ÌÊÓƵ

1. Additional Services: Used when there's a need to specify how additional services beyond the retainer scope will be handled

2. Personnel: Include when specific team members or qualifications need to be guaranteed

3. Non-Compete: Added when restricting the service provider from working with competitors

4. Data Protection: Detailed section required when personal data processing is involved, ensuring POPIA compliance

5. Force Majeure: Include when needing to address potential disruptions beyond parties' control

6. Insurance: Added when specific insurance coverage needs to be maintained

7. Limitation of Liability: Include when needing to cap potential liability exposure

8. Dispute Resolution: Detailed dispute resolution process when higher-value contracts warrant specific procedures

1. Schedule 1: Scope of Services: Detailed breakdown of all services included in the monthly retainer

2. Schedule 2: Fee Structure: Detailed breakdown of the retainer fee and any additional charging rates

3. Schedule 3: Service Level Agreement: Specific metrics, KPIs, and service standards

4. Schedule 4: Key Personnel: List of key team members and their roles if applicable

5. Schedule 5: Reports and Deliverables: Template reports and expected deliverables

6. Appendix A: Client Brief: Original client requirements or brief that formed basis of engagement

7. Appendix B: Communication Protocol: Agreed communication procedures and contact points