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Letter To Debt Collector To Stop Contact Template for South Africa

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Key Requirements PROMPT example:

Letter To Debt Collector To Stop Contact

"I need a Letter To Debt Collector To Stop Contact to address ABC Collections Agency who have been calling me multiple times daily about three different account numbers, including during night hours; I want to request all future communication to be in writing only."

Document background
The Letter To Debt Collector To Stop Contact is a crucial document used in South African debt collection contexts when a debtor needs to formally request cessation or modification of debt collector communications. This document becomes necessary when debt collection practices become overwhelming, inappropriate, or when the debtor needs to establish clear communication boundaries. It's drafted in compliance with the South African Debt Collectors Act 114 of 1998 and the National Credit Act 34 of 2005, which provide specific protections against harassment and regulate debt collection practices. The letter can be used by individuals or businesses and typically includes account details, formal requests for communication changes, references to legal rights, and specifications for acceptable future correspondence methods. It's particularly relevant when debt collectors have engaged in excessive contact, when communication needs to be redirected through legal representatives, or when the debt itself is under dispute.
Suggested Sections

1. Sender's Details: Full name, address, and contact information of the person sending the letter

2. Recipient's Details: Debt collector's company name, address, and any relevant registration numbers

3. Date: Current date of the letter

4. Account Reference: All relevant account numbers and reference numbers related to the debt

5. Formal Request: Clear statement demanding cessation of all contact except through written correspondence

6. Legal Rights Reference: Reference to relevant sections of the Debt Collectors Act and National Credit Act that protect consumers from harassment

7. Communication Preferences: Specification of acceptable forms of future communication (e.g., only in writing)

8. Record Keeping: Statement indicating that records of all correspondence are being maintained

9. Signature: Formal signature block with full name and date

Optional Sections

1. Dispute Notice: Section to be included if the debt is being disputed, containing grounds for dispute

2. Harassment Documentation: Section detailing specific instances of harassment or inappropriate contact, if applicable

3. Attorney Reference: Reference to legal representation if an attorney is involved

4. POPIA Notice: Section invoking rights under the Protection of Personal Information Act if personal data misuse is concerned

5. Financial Hardship: Section describing financial circumstances if seeking special consideration under the National Credit Act

Suggested Schedules

1. Contact Log: Optional appendix documenting dates and nature of previous contact from debt collector

2. Supporting Documents: Copies of relevant correspondence, account statements, or proof of payments if applicable

3. Power of Attorney: If letter is being sent by a representative on behalf of the debtor

Authors

Alex Denne

Head of Growth (Open Source Law) @ ¶¶Òõ¶ÌÊÓÆµ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions




















Clauses















Relevant Industries

Financial Services

Banking

Retail

Telecommunications

Healthcare

Insurance

Utilities

Consumer Credit

Legal Services

Debt Collection

Relevant Teams

Legal

Compliance

Finance

Risk Management

Customer Relations

Credit Control

Debt Recovery

Consumer Affairs

Legal Administration

Dispute Resolution

Relevant Roles

Credit Manager

Legal Compliance Officer

Consumer Rights Advocate

Debt Counsellor

Financial Advisor

Legal Administrator

Collections Manager

Customer Service Manager

Risk Manager

Financial Controller

Consumer Protection Officer

Legal Affairs Director

Industries





Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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