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Service Engagement Agreement
"Need a Service Engagement Agreement under Singapore law for our software development company to provide ongoing technical maintenance services to a Singapore-based fintech client, including strict data protection provisions and service level commitments starting March 2025."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Payment Terms: Fees, payment schedule, and payment methods
6. Term and Termination: Duration of agreement and termination provisions
7. Confidentiality: Protection of confidential information
8. Governing Law: Specification of Singapore law as governing law
1. Intellectual Property Rights: Provisions for IP ownership, licenses, and transfer of rights when IP is created or transferred during service provision
2. Data Protection: PDPA compliance provisions for handling personal data and data protection obligations
3. Service Levels: Performance metrics and standards for technical or ongoing services
4. Force Majeure: Provisions for unforeseen circumstances in long-term or high-value services
1. Schedule of Services: Detailed breakdown of services to be provided including specifications and deliverables
2. Schedule of Fees: Detailed pricing structure, payment terms, and fee calculation methodology
3. Service Level Agreement: Detailed performance metrics, standards, and remedies for non-compliance
4. Data Processing Agreement: Detailed data handling procedures and compliance requirements under PDPA
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