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Incident Response Form
"I need an Incident Response Form for a Pakistani financial services company that complies with State Bank of Pakistan requirements and includes specific sections for reporting cyber fraud incidents, with extra emphasis on customer data protection and mandatory reporting timelines."
1. Incident Information: Basic details including incident ID, date/time of detection, location, and initial reporter information
2. Incident Classification: Categorization of the incident type (e.g., data breach, system outage, malware) and initial severity assessment
3. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions
4. Impact Assessment: Description of affected systems, data, or services and the scope of the impact
5. Investigation Details: Findings from the investigation, including root cause analysis and attack vector if applicable
6. Affected Assets: List of compromised or affected systems, applications, or data
7. Resolution Actions: Steps taken to resolve the incident and restore normal operations
8. Notification Requirements: Documentation of internal and external stakeholders who need to be notified
9. Evidence Collection: Details of any evidence preserved for investigation or legal purposes
1. Law Enforcement Contact: Used when the incident requires reporting to law enforcement or NR3C
2. Data Breach Details: Required when personal or sensitive data is compromised, including type and volume of data affected
3. Business Continuity Measures: Used when incident affects critical business operations and requires activation of continuity plans
4. Third-Party Involvement: Required when external vendors or service providers are involved in the incident
5. Financial Impact: Optional section for documenting direct and indirect costs of the incident
6. Regulatory Compliance: Used when incident triggers specific regulatory reporting requirements
1. Appendix A - Evidence Log: Detailed log of all evidence collected, including timestamps and chain of custody
2. Appendix B - Communication Log: Record of all internal and external communications related to the incident
3. Appendix C - System Logs: Relevant system, network, or application logs related to the incident
4. Appendix D - Recovery Checklist: Checklist of steps completed during incident recovery
5. Appendix E - Post-Incident Review: Template for conducting post-incident analysis and lessons learned
6. Appendix F - Contact Directory: List of emergency contacts and escalation procedures
Authors
Banking and Financial Services
Healthcare
Telecommunications
Government and Public Sector
Information Technology
Education
Manufacturing
Energy and Utilities
Retail
Transportation and Logistics
Defense
Professional Services
Information Security
IT Operations
Risk Management
Compliance
Legal
Internal Audit
Human Resources
Corporate Communications
Data Protection
Business Continuity
Security Operations Center
Digital Forensics
Infrastructure
Application Security
Chief Information Security Officer
IT Security Manager
Incident Response Coordinator
Security Operations Analyst
Risk Management Officer
Compliance Manager
Data Protection Officer
IT Director
Security Engineer
Network Administrator
System Administrator
Chief Technology Officer
Chief Risk Officer
Legal Counsel
Privacy Officer
Forensic Analyst
Information Security Analyst
Operations Manager
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