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A Complaint Letter To Shipping Company is a formal document used when shipping services have failed to meet contractual obligations or expected standards of service in Pakistan. This document is essential when addressing issues such as lost shipments, damaged goods, delayed deliveries, or unsatisfactory service from shipping providers operating within Pakistani jurisdiction. The letter should be drafted in compliance with Pakistani consumer protection laws and shipping regulations, including the Carriage of Goods by Sea Act, 1925, and the Pakistan Merchant Shipping Ordinance, 2001. It serves as both a formal notification of issues and a potential preliminary step before legal action, making it crucial for the letter to include all relevant details, supporting documentation, and specific requests for resolution. The document can be used by both individual consumers and businesses, and may be particularly important for international shipments where Pakistani law intersects with international shipping conventions.

1. Sender's Details: Full name, address, contact information, and customer/tracking reference numbers

2. Recipient's Details: Shipping company's name, relevant department, full address

3. Date: Date when the letter is written

4. Subject Line: Clear indication that this is a complaint letter with reference numbers

5. Shipment Details: Tracking number, date of shipment, origin and destination, description of items

6. Description of Issue: Clear and concise explanation of the problem encountered

7. Impact Statement: Description of how the shipping issue has affected you or your business

8. Previous Communication: Summary of any previous attempts to resolve the issue

9. Specific Request: Clear statement of what resolution or compensation you are seeking

10. Closing: Professional closing with expected timeframe for response and your signature