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The Complaint Letter About Food Delivery is an essential document for consumers in Pakistan who need to formally address issues with food delivery services. This document becomes necessary when informal resolution channels have been exhausted or when the severity of the issue requires formal documentation. It is structured to comply with Pakistani consumer protection laws, including the Pakistan Consumer Protection Act 2005 and relevant provincial legislation. The letter should be used when encountering problems such as delayed deliveries, food quality issues, incorrect orders, overcharging, or poor service from delivery partners. It serves as an official record of the complaint and can be used for escalation to consumer protection authorities if needed. The document is particularly relevant in Pakistan's growing food delivery market, where clear communication between consumers and service providers is essential for maintaining service standards.

1. Sender's Details: Full name, address, contact information, and customer ID/order number if applicable

2. Recipient's Details: Company name, department (if known), full address of the food delivery service

3. Date: The date when the letter is written

4. Subject Line: Clear identification of the letter as a complaint regarding food delivery service

5. Order Details: Specific information about the order including date, time, order number, and items ordered

6. Complaint Description: Detailed explanation of the issue(s) encountered with the food delivery service

7. Impact Statement: Description of how the poor service affected you

8. Previous Contact: Details of any previous attempts to resolve the issue

9. Requested Resolution: Clear statement of what action you want the company to take

10. Closing: Professional closing with signature and contact information