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Internal Investigation Procedure
I need an internal investigation procedure document that outlines the steps for conducting fair and thorough investigations into workplace misconduct, ensuring confidentiality and compliance with local laws. The procedure should include guidelines for reporting, evidence collection, interviewing, and documentation, with a focus on transparency and impartiality.
What is an Internal Investigation Procedure?
An Internal Investigation Procedure outlines the steps organizations take to look into workplace issues like misconduct, fraud, or policy violations. In Pakistan, these procedures must align with the Prevention of Corruption Act and corporate governance rules set by the Securities and Exchange Commission.
The procedure typically maps out who leads investigations, how evidence is gathered, ways to protect witness confidentiality, and methods for documenting findings. Good investigation procedures help Pakistani companies maintain compliance, protect employee rights under local labor laws, and resolve issues before they escalate into legal problems or damage company reputation.
When should you use an Internal Investigation Procedure?
Start your Internal Investigation Procedure immediately when employees report harassment, fraud, or ethical violations in your Pakistani workplace. These situations demand quick, consistent action to protect both workers and the organization while meeting Securities and Exchange Commission requirements.
Use this procedure when handling sensitive issues like financial irregularities, workplace safety concerns, or conflicts of interest. It's especially crucial for regulated industries and public companies where thorough documentation can prevent legal complications and demonstrate compliance with Pakistan's anti-corruption laws and corporate governance standards.
What are the different types of Internal Investigation Procedure?
- Internal Investigation Procedures in Pakistan typically come in three main forms: HR-focused procedures for workplace misconduct, financial procedures for fraud detection, and compliance procedures for regulatory violations. Each requires different investigation teams, documentation standards, and reporting protocols.
- Public companies often maintain broader corporate governance investigation procedures, while small businesses may use simplified versions focused on specific risks like workplace safety or financial controls.
- Industry-specific variations exist for banking, manufacturing, and technology sectors, each addressing unique regulatory requirements and risk areas common to their field.
Who should typically use an Internal Investigation Procedure?
- HR Directors and Legal Teams: Create and update the Internal Investigation Procedure to align with Pakistani labor laws and company policies.
- Department Managers: Follow investigation protocols when issues arise, gather evidence, and maintain confidentiality throughout the process.
- Compliance Officers: Ensure procedures meet SECP requirements and anti-corruption laws while overseeing implementation.
- Employees: Must cooperate with investigations, provide truthful information, and follow reporting channels outlined in the procedure.
- External Auditors: Review investigation procedures during compliance audits and validate their effectiveness.
How do you write an Internal Investigation Procedure?
- Policy Review: Gather existing company policies, SECP guidelines, and relevant Pakistani labor laws to ensure alignment.
- Scope Definition: Map out which types of incidents require investigation and who has authority to initiate them.
- Team Structure: Identify investigation team members, their roles, and reporting lines.
- Documentation Rules: Create templates for evidence collection, witness statements, and final reports.
- Confidentiality Measures: Outline data protection protocols and witness privacy safeguards.
- Timeline Standards: Set clear deadlines for each investigation phase and final resolution.
What should be included in an Internal Investigation Procedure?
- Purpose Statement: Clear objectives and scope of investigations aligned with Pakistani corporate laws.
- Authority Framework: Powers and limitations of investigation team under labor laws.
- Confidentiality Rules: Data protection measures meeting SECP guidelines.
- Investigation Steps: Detailed process from complaint receipt to final resolution.
- Evidence Handling: Protocols for collecting, storing, and protecting investigation materials.
- Reporting Requirements: Documentation standards and communication procedures.
- Witness Protection: Anti-retaliation measures and privacy safeguards.
- Disciplinary Actions: Clear consequences aligned with company policies and labor laws.
What's the difference between an Internal Investigation Procedure and a Disciplinary Procedure?
The Internal Investigation Procedure is often confused with the Disciplinary Procedure, but they serve distinct purposes in Pakistani organizations. While both deal with workplace issues, their scope and application differ significantly.
- Purpose and Timing: Internal Investigation Procedures focus on fact-finding and evidence gathering before any conclusions are drawn. Disciplinary Procedures come into play after misconduct has been established through an investigation.
- Legal Framework: Investigation procedures must comply with evidence-handling requirements and witness protection laws. Disciplinary procedures focus on labor law compliance and fair hearing rights.
- Participant Roles: Investigations involve witnesses, evidence collectors, and investigators. Disciplinary procedures involve the accused employee, HR representatives, and decision-makers.
- Documentation Requirements: Investigation procedures emphasize detailed evidence records and confidentiality protocols. Disciplinary procedures focus on formal warnings, hearing records, and appeal processes.
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