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1. Sender's Details: Full name, address, and contact information of the complainant
2. Recipient's Details: Name and address of the law enforcement agency, regulatory body, or relevant authority
3. Date: Date when the complaint letter is written
4. Subject Line: Clear indication that this is a formal complaint about fraud/scam
5. Introduction: Brief statement identifying yourself and the purpose of the letter
6. Scammer's Information: All known details about the scammer including names, usernames, phone numbers, email addresses, and websites used
7. Incident Details: Chronological description of the scam including dates, communications, and transactions
8. Financial Impact: Details of financial losses, including amounts, dates, and methods of payment
9. Actions Taken: Description of steps already taken such as contacting banks or other authorities
10. Request for Action: Clear statement of what action you want the authority to take
11. Closing: Professional closing with your signature and contact information
1. Witness Information: Details of any witnesses to the fraud, if applicable
2. Impact Statement: Description of personal/emotional impact when relevant for cases involving significant losses
3. Previous Communications: Summary of any previous attempts to resolve the issue directly with the scammer
4. Legal Representative Details: Information about your legal representative if you have engaged one
5. Related Cases: Information about similar cases or other victims you are aware of
1. Communications Log: Chronological record of all communications with the scammer
2. Transaction Records: Copies of bank statements, transfer receipts, or payment confirmations
3. Screenshot Evidence: Screenshots of websites, social media profiles, or messages used in the scam
4. Identity Documentation: Copies of your identification documents to verify your complaint
5. Previous Correspondence: Copies of any previous complaints or reports filed with other authorities
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Education
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Retail
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Investment and Securities
Insurance
Non-profit Organizations
Government Services
Tourism and Hospitality
Legal
Compliance
Risk Management
Fraud Investigation
Security
Financial Control
Customer Service
Operations
Internal Audit
Corporate Communications
Human Resources
Compliance Officer
Legal Counsel
Risk Manager
Fraud Investigation Officer
Security Officer
Financial Controller
Customer Service Manager
Operations Manager
Chief Financial Officer
Chief Security Officer
Bank Manager
Corporate Communications Manager
Internal Auditor
Human Resources Manager
Business Owner
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