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Management Service Agreement (Healthcare)
"I need a Management Service Agreement (Healthcare) for my 200-bed private hospital in Mumbai, where we're engaging a management company to handle all operational aspects including staff management, facility maintenance, and quality compliance, with services starting March 1, 2025."
1. Parties: Identification of the healthcare facility and management service provider
2. Background: Context of the agreement, including facility details and management requirements
3. Definitions: Key terms used throughout the agreement, including healthcare-specific terminology
4. Scope of Services: Detailed description of management services to be provided, including operational, administrative, and clinical support services
5. Term and Renewal: Duration of the agreement and conditions for renewal
6. Management Service Provider's Obligations: Detailed responsibilities including compliance with healthcare regulations and quality standards
7. Healthcare Facility's Obligations: Responsibilities of the facility including providing access, information, and necessary resources
8. Quality Standards and Compliance: Standards to be maintained and regulatory compliance requirements
9. Staff and Personnel: Provisions regarding management of healthcare staff and personnel
10. Fees and Payment Terms: Management fees, payment structure, and financial arrangements
11. Confidentiality and Data Protection: Provisions for protecting patient data and confidential information
12. Intellectual Property Rights: Ownership and usage rights of systems, processes, and materials
13. Indemnification and Liability: Liability allocation and indemnification provisions specific to healthcare services
14. Insurance: Required insurance coverage for both parties
15. Termination: Grounds and process for agreement termination
16. Post-Termination Obligations: Responsibilities and transitions after agreement termination
17. Dispute Resolution: Process for resolving disputes between parties
18. Governing Law and Jurisdiction: Specification of Indian law application and jurisdiction
1. Emergency Services Management: Include when emergency medical services are part of the managed services
2. Medical Equipment Management: Include when management of medical equipment is part of the scope
3. Teaching and Training: Include for teaching hospitals or when training services are provided
4. Research Activities: Include when clinical research management is part of the services
5. Pharmacy Management: Include when pharmacy operations are part of the managed services
6. International Patient Services: Include when managing international patient programs
7. Telemedicine Services: Include when remote healthcare services are part of the management scope
8. Force Majeure for Epidemics: Include specific provisions for epidemic/pandemic situations
1. Schedule 1 - Scope of Services: Detailed breakdown of all management services to be provided
2. Schedule 2 - Fee Structure: Detailed fee calculations, performance metrics, and payment terms
3. Schedule 3 - Service Levels: Specific performance standards and metrics for service delivery
4. Schedule 4 - Compliance Requirements: List of applicable healthcare regulations and compliance requirements
5. Schedule 5 - Required Insurance: Detailed insurance requirements and coverage levels
6. Schedule 6 - Facility Details: Specific details about the healthcare facility and infrastructure
7. Schedule 7 - Staff and Personnel: Details of key personnel and staffing requirements
8. Schedule 8 - Quality Standards: Specific quality metrics and standards to be maintained
9. Appendix A - Required Reports: List and formats of required management and performance reports
10. Appendix B - Emergency Procedures: Emergency protocols and procedures to be followed
Authors
Healthcare
Hospital Management
Medical Services
Healthcare Consulting
Clinical Services
Healthcare Technology
Medical Education
Healthcare Infrastructure
Pharmaceutical Services
Diagnostic Services
Legal
Operations
Compliance
Quality Assurance
Clinical Services
Administration
Risk Management
Project Management
Facility Management
Contract Management
Medical Affairs
Healthcare Operations
Hospital Administrator
Healthcare Facility Manager
Medical Director
Chief Operating Officer
Clinical Services Manager
Healthcare Operations Director
Compliance Officer
Quality Assurance Manager
Chief Medical Officer
Healthcare Project Manager
Legal Counsel
Contract Manager
Risk Management Officer
Healthcare Consultant
Facility Operations Manager
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