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The Complaint Letter For Machine Not Working is a crucial document used when machinery or equipment fails to function as promised or warranted. This document is particularly relevant in the Indian context, where consumer rights are protected under the Consumer Protection Act, 2019, and related legislation. It serves as the first formal step in seeking resolution for faulty equipment, establishing a documented trail of the issue. The letter should be used when informal attempts to resolve the machine malfunction have failed, or when immediate formal communication is necessary due to the severity of the issue. It typically includes detailed information about the purchase, nature of the malfunction, timeline of events, attempted remedies, and specific demands for resolution. The document is designed to comply with Indian legal requirements for consumer complaints and can be used as supporting evidence if the matter escalates to consumer forums or legal proceedings.

1. Sender's Details: Complete contact information including name, address, contact number, and email of the complainant

2. Recipient's Details: Complete details of the company/manufacturer including name, address, and department (if applicable)

3. Subject Line: Clear statement indicating this is a complaint about a malfunctioning machine, including any reference numbers

4. Purchase Information: Details of when and where the machine was purchased, including model number and price

5. Problem Description: Detailed explanation of the machine's malfunction, when it started, and its impact

6. Previous Actions Taken: Description of any attempts to resolve the issue, including service calls or prior communications

7. Specific Request: Clear statement of what resolution is expected (repair, replacement, or refund)

8. Timeline Request: Specification of expected timeframe for response and resolution