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The Load Shedding Complaint Letter is a crucial document used when electricity consumers in Ireland experience scheduled or unscheduled power cuts implemented by their service provider. This document type becomes necessary when customers need to formally address issues related to frequency, duration, or impact of load shedding events. It serves as an official record of complaint under Irish jurisdiction, incorporating references to relevant legislation such as the Electricity Regulation Act 1999 and Consumer Protection Act 2007. The letter should detail specific instances of load shedding, document any resulting damages or losses, and clearly state the desired resolution. It's particularly important in cases where load shedding has caused significant disruption to business operations, affected essential medical equipment, or resulted in financial losses. The document must follow the formal complaint procedures established by the Commission for Regulation of Utilities (CRU) and may serve as a prerequisite for escalating the matter to regulatory authorities if necessary.

1. Sender Details: Full name, account number, address, and contact information of the complainant

2. Recipient Details: Name and address of the electricity provider, relevant department, and any reference numbers

3. Subject Line: Clear indication that this is a formal complaint regarding load shedding

4. Introduction: Brief statement identifying yourself as a customer and the purpose of the letter

5. Account Information: Details of your electricity account and service address

6. Description of Load Shedding Incidents: Specific dates, times, and duration of load shedding events affecting your supply

7. Impact Statement: Detailed description of how the load shedding has affected you, your household, or business

8. Previous Communications: Reference to any previous contact with the provider about this issue

9. Legal Basis: Reference to relevant regulations and your rights as a consumer

10. Specific Demands: Clear statement of what resolution or compensation you are seeking

11. Closing: Professional closing with expected timeframe for response and your signature