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Subject Access Request
I need a subject access request document to request access to all personal data held by a company, including details on how my data is being processed, shared, and stored. The document should include a clear request for a response within the statutory timeframe and specify the preferred format for receiving the data.
What is a Subject Access Request?
A Subject Access Request is your legal right to ask companies what personal information they have about you. Under Indonesia's data protection rules, you can send this request to any organization that holds your data - from banks and hospitals to social media platforms and online retailers.
Once you submit your request, the organization must respond within 30 days. They need to tell you what data they store, how they use it, and who else can see it. This right helps you protect your privacy and control your personal information in line with Indonesia's Personal Data Protection Law, which came into effect in 2022.
When should you use a Subject Access Request?
Use a Subject Access Request when you need to know exactly what personal data an Indonesian organization holds about you. Common situations include discovering incorrect information in your credit report, checking what health records a hospital maintains, or understanding how your data is being shared between companies.
This tool becomes especially valuable if you suspect unauthorized data use, plan to challenge a decision made about you, or need to verify your digital footprint for legal proceedings. Under Indonesia's Personal Data Protection Law, organizations must respond completely - making this an effective way to protect your privacy rights and maintain control over your information.
What are the different types of Subject Access Request?
- Basic Data Request: A simple written request asking what personal information an organization holds about you. This is the most common format, typically used for straightforward inquiries to single departments.
- Detailed Access Request: Includes specific questions about data processing, sharing, and retention periods. Often used when dealing with large organizations or complex data situations.
- Emergency Access Request: An expedited version for urgent situations, like medical emergencies or legal proceedings, where standard response times are too long.
- Third-party Request: Used when authorized representatives make requests on someone else's behalf, requiring additional documentation to prove authority.
Who should typically use a Subject Access Request?
- Data Subjects: Any Indonesian resident can submit a Subject Access Request to understand what personal information organizations hold about them.
- Data Protection Officers: Process and coordinate responses to requests within their organizations, ensuring compliance with legal timeframes.
- Legal Representatives: Help individuals draft requests or assist organizations in responding appropriately to complex inquiries.
- Company Compliance Teams: Implement procedures for handling requests and maintain documentation of responses.
- Government Regulators: Oversee compliance with data protection laws and investigate complaints about mishandled requests.
How do you write a Subject Access Request?
- Personal Details: Gather your full name, contact information, and any relevant account or reference numbers for the organization.
- Identity Verification: Prepare a copy of your KTP or passport to prove your identity when submitting the request.
- Data Scope: List specific types of personal data you want to access, including relevant dates and departments.
- Organization Details: Identify the correct entity and department to send your request to, including their data protection officer's contact information.
- Request Format: Our platform generates properly formatted requests that comply with Indonesia's data protection requirements, ensuring nothing is missed.
What should be included in a Subject Access Request?
- Requester Information: Your complete name, address, and contact details as recognized under Indonesian law.
- Identity Confirmation: Clear statement authorizing the organization to verify your identity through provided documentation.
- Data Specification: Precise description of the personal information you're requesting access to.
- Time Period: Specific dates or date ranges for the requested information.
- Response Format: Your preferred method of receiving the information (digital or physical copy).
- Legal References: Citation of Indonesia's Personal Data Protection Law supporting your right to access.
- Signature Block: Your dated signature confirming the request's authenticity.
What's the difference between a Subject Access Request and an Access Control Policy?
A Subject Access Request differs significantly from an Access Control Policy. While both deal with data access, they serve distinct purposes and operate differently under Indonesian law.
- Purpose and Direction: A Subject Access Request is initiated by individuals seeking their personal data from organizations, while an Access Control Policy is created by organizations to govern how data access is managed internally.
- Legal Framework: Subject Access Requests are a right guaranteed under Indonesia's Personal Data Protection Law, whereas Access Control Policies are internal governance documents that organizations create voluntarily.
- Response Timeline: Subject Access Requests require a response within 30 days by law, but Access Control Policies set ongoing rules without specific response deadlines.
- Scope of Content: Subject Access Requests focus specifically on personal data retrieval, while Access Control Policies cover broader aspects of data security, user permissions, and access protocols.
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