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A Data Breach Response Plan maps out exactly how your organization will detect, respond to, and recover from data security incidents under Indonesian law. It outlines specific steps your team must take when sensitive information gets exposed, from notifying affected customers to coordinating with Indonesia's Ministry of Communication and Information Technology (Kominfo).

The plan helps companies comply with Indonesia's Personal Data Protection Law (UU PDP) while minimizing damage from breaches. It assigns clear roles to key staff members, sets time limits for mandatory breach reporting, and includes communication templates for different scenarios. Most importantly, it keeps your response organized when time matters most.

Your Data Breach Response Plan becomes essential the moment you discover unauthorized access to sensitive data or suspect a security incident. Use it immediately when customer information gets compromised, systems show signs of tampering, or employees report suspicious activities. Under Indonesia's PDP Law, you have just 72 hours to notify authorities of serious breaches.

The plan guides your actions during critical first hours: securing affected systems, documenting the incident timeline, notifying Kominfo regulators, and communicating with affected parties. It's particularly vital for financial services, healthcare providers, and e-commerce platforms handling large volumes of personal data in Indonesia.

• Standard Enterprise Plan: The most common format, covering general breach scenarios and aligned with Indonesia's PDP Law requirements. Includes detailed incident classification, reporting workflows, and communication protocols.
• Industry-Specific Plan: Tailored versions for sectors like banking (OJK compliance), healthcare (patient data), or e-commerce (online transaction data), with specialized response procedures.
• Small Business Plan: Simplified version focusing on essential response steps, basic compliance requirements, and limited resource scenarios.
• Critical Infrastructure Plan: Enhanced version for organizations managing vital systems, featuring additional government coordination protocols and stricter timeline requirements.

• Data Protection Officers (DPOs): Lead the development and maintenance of Data Breach Response Plans, ensuring compliance with Indonesia's PDP Law requirements.
• IT Security Teams: Implement technical aspects of the plan, monitor systems, and lead incident investigation and containment efforts.
• Legal Department: Reviews plan compliance, advises on Kominfo reporting obligations, and manages legal exposure during breaches.
• Executive Management: Approves the plan, provides resources, and makes critical decisions during major incidents.
• Communications Team: Handles external communications with affected parties, media, and stakeholders during breach events.

• Asset Inventory: Map out all systems storing sensitive data, including customer databases, payment systems, and employee records.
• Response Team Structure: Define key roles and responsibilities, from incident detection to breach notification and recovery.
• Regulatory Requirements: Document Kominfo's 72-hour notification rules and PDP Law compliance requirements for your industry.
• Contact Directory: Compile emergency contacts for team members, regulators, cybersecurity experts, and PR specialists.
• Communication Templates: Prepare draft notifications for customers, authorities, and media that follow Indonesian disclosure rules.
• Testing Schedule: Plan regular drills to validate response procedures and identify gaps.

• Incident Classification Matrix: Clear criteria for categorizing breach severity levels as required by PDP Law Article 46.
• Notification Protocols: Specific procedures for 72-hour mandatory reporting to Kominfo and affected data subjects.
• Response Team Structure: Defined roles including DPO, IT security, legal, and communications leads with contact details.
• Data Inventory Section: Comprehensive list of protected data types and storage locations.
• Recovery Procedures: Step-by-step containment and system restoration protocols.
• Documentation Requirements: Templates for incident logs, investigation reports, and regulatory submissions.
• Review Schedule: Annual plan update and testing requirements per Indonesian regulations.

A Data Breach Response Plan is often confused with a Data Breach Response Policy, but they serve distinct purposes under Indonesian data protection law. While both documents address data breaches, their scope and application differ significantly.

• Operational Focus: The Response Plan provides specific, step-by-step procedures for handling active breaches, while the Policy sets broader organizational rules and standards for breach prevention and management.
• Time Scope: Plans are activated during incidents and focus on immediate actions within the crucial 72-hour window, whereas Policies govern ongoing operations and compliance.
• Content Detail: Plans include contact lists, communication templates, and exact response procedures. Policies outline general principles and responsibilities.
• Update Frequency: Response Plans require regular testing and updates based on incident learnings, while Policies typically need annual reviews to align with PDP Law changes.