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HR Outsourcing Agreement
"I need an HR Outsourcing Agreement for my Hong Kong fintech startup with 50 employees, where we want to outsource all HR functions including recruitment, payroll, and benefits administration to a professional HR service provider starting March 2025."
1. Parties: Identification of the service provider and the client company
2. Background: Context of the agreement and brief description of the parties' intentions
3. Definitions: Definitions of key terms used throughout the agreement
4. Scope of Services: Detailed description of HR services to be provided, including core responsibilities and deliverables
5. Term and Renewal: Duration of the agreement and renewal provisions
6. Service Provider's Obligations: Detailed obligations including compliance with laws, service standards, and reporting requirements
7. Client's Obligations: Client's responsibilities including providing necessary information and access
8. Fees and Payment: Payment terms, fee structure, and invoicing procedures
9. Data Protection and Privacy: Compliance with PDPO and data handling requirements
10. Confidentiality: Protection of confidential information of both parties and employees
11. Service Levels: Performance standards and KPIs for service delivery
12. Personnel: Requirements for service provider's staff, including qualifications and training
13. Liability and Indemnification: Risk allocation and liability limitations
14. Termination: Termination rights, process, and consequences
15. Post-Termination Obligations: Transition services and data handover requirements
16. General Provisions: Standard boilerplate clauses including governing law, notices, and amendments
1. Immigration Services: Include when service provider will handle visa and immigration matters for foreign employees
2. Payroll Processing: Include when service provider will handle payroll administration
3. Employee Benefits Administration: Include when service provider will manage employee benefits programs
4. Recruitment Services: Include when service provider will handle recruitment and talent acquisition
5. Training Services: Include when service provider will provide employee training programs
6. Disaster Recovery: Include when handling critical HR systems or data requiring business continuity planning
7. Change Control: Include when services may need significant modifications during the term
8. Audit Rights: Include when client requires specific audit rights beyond standard reporting
1. Schedule 1 - Services Description: Detailed breakdown of all HR services to be provided
2. Schedule 2 - Service Levels and KPIs: Specific performance metrics and measurement criteria
3. Schedule 3 - Fee Schedule: Detailed pricing structure and payment terms
4. Schedule 4 - Data Processing Requirements: Specific data protection and privacy requirements
5. Schedule 5 - Required Reports: List and format of required regular reports
6. Schedule 6 - Key Personnel: List of key service provider staff and their roles
7. Schedule 7 - Transition Plan: Implementation and handover process details
8. Appendix A - Service Provider Policies: Relevant service provider policies applicable to services
9. Appendix B - Client Policies: Relevant client policies that service provider must comply with
Authors
Technology
Financial Services
Manufacturing
Retail
Healthcare
Professional Services
Education
Hospitality
Logistics
Construction
Real Estate
Media and Entertainment
Telecommunications
Human Resources
Legal
Finance
Operations
Procurement
Compliance
Risk Management
Information Technology
Executive Leadership
Chief Human Resources Officer
HR Director
Head of Human Resources
HR Manager
Chief Operating Officer
Chief Financial Officer
Operations Director
Procurement Manager
Legal Counsel
Compliance Officer
HR Operations Manager
People Operations Manager
Talent Acquisition Manager
Benefits Manager
HR Business Partner
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