Basic Grievance Procedure
Publisher one
ƵSource file
Jurisdiction
England and WalesRelevant sectors
Type of legal document
📃 Grievance procedureBusiness activity
Create grievance procedureA grievance procedure is a process that an organization uses to handle employee complaints. The procedures usually involve steps that the employee can take to resolve the issue, such as talking to their supervisor or filing a written complaint. If the issue is not resolved, the employee may be able to take their grievance to a higher level within the organization, such as a human resources department. In some cases, the grievance procedure may also allow for the employee to file a formal complaint with a government agency.
The template offers clear guidance on how to initiate and escalate a grievance, ensuring employees understand their rights and obligations throughout the process. It includes essential information such as defining what constitutes a grievance, outlining the types of issues that can be raised, and establishing specific timeframes within which complaints must be submitted.
This document emphasizes the importance of resolving disputes at the earliest stage, encouraging employees to first raise their concerns informally with the appropriate person within the organizational hierarchy. It then illustrates how to formally raise a grievance, highlighting the need to submit a written complaint to the designated individual or department responsible for handling such matters.
The template further elaborates on the subsequent stages of the grievance procedure, explaining how an employer should promptly acknowledge and investigate the grievance allegations. It provides guidelines for conducting fair and impartial investigations, including the appointment of an impartial investigator, the gathering and consideration of evidence, and the involvement of relevant parties in the investigation process.
In addition, this document outlines the potential outcomes of a grievance investigation, such as recommendations for resolving the issue, disciplinary measures, or any necessary corrective actions. It emphasizes the importance of reaching an amicable resolution whenever possible, while also outlining the right to appeal the decision if the employee remains dissatisfied.
Throughout the template, the legal framework and requirements set out by UK legislation and employment law are carefully articulated, ensuring compliance and providing clarity for both the employee and employer. As each grievance is unique, this template can be further customized to suit the specific requirements of an organization, offering a solid foundation for implementing a fair and transparent grievance procedure that protects the rights and wellbeing of employees under UK law.
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