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1. Parties: Identification of employer and employee
2. Background: Context and purpose of the social media policy
3. Definitions: Key terms used throughout the document including social media platforms, professional and personal use
4. Scope: What platforms and activities are covered by this policy
5. General Principles: Basic rules and expectations for social media use and conduct
6. Professional Use Guidelines: Detailed rules and procedures for using social media in professional capacity
7. Personal Use Guidelines: Rules and boundaries for personal social media use that may impact employment
8. Confidentiality Requirements: Protection of company information and trade secrets on social media
9. Monitoring and Compliance: How the policy will be enforced and consequences of violations
1. Industry-Specific Guidelines: Additional rules and requirements for regulated industries such as financial services or healthcare
2. Crisis Management: Procedures and protocols for handling social media during PR incidents or crises
3. Brand Ambassador Guidelines: Specific rules and best practices for employees acting as brand representatives
1. Schedule 1 - Approved Social Media Platforms: Comprehensive list of social media platforms approved for professional use
2. Schedule 2 - Style Guide: Brand voice, communication guidelines and approved content formats
3. Schedule 3 - Response Templates: Pre-approved response templates for common social media situations
4. Schedule 4 - Incident Report Form: Standard template for reporting social media incidents or violations
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