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Letter Of Collection for the United Kingdom

Letter Of Collection Template for England and Wales

A Letter of Collection is a formal document used in England and Wales to demand payment of an outstanding debt. It serves as an official notification to the debtor, detailing the amount owed, payment terms, and consequences of non-payment. The document must comply with UK debt collection regulations, including the Consumer Credit Act 1974 and relevant FCA guidelines, while adhering to fair debt collection practices and data protection requirements.

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What is a Letter Of Collection?

The Letter of Collection is a crucial document in the debt recovery process under English and Welsh law. It is typically used when previous informal attempts to collect payment have been unsuccessful. The letter establishes a formal record of the collection attempt and often serves as a prerequisite before taking legal action. A properly drafted Letter of Collection must include specific details about the debt, comply with regulatory requirements, and maintain a professional tone while clearly stating the consequences of continued non-payment. It's essential that the letter adheres to the FCA's treating customers fairly principles and relevant consumer protection legislation.

What sections should be included in a Letter Of Collection?

1. Creditor Details: Full legal name, address, and contact information of the creditor organization

2. Debtor Details: Full name, address, and reference number of the debtor

3. Debt Information: Original debt amount, current balance, origin of debt, and date incurred

4. Payment Requirements: Clear statement of amount due, payment deadline, and acceptable payment methods

5. Statutory Notices: Required legal notices and statements under debt collection regulations

What sections are optional to include in a Letter Of Collection?

1. Payment Plan Options: Details of available payment arrangements and installment options when flexible payment terms are being offered

2. Interest Calculation: Breakdown of interest charges and calculations when applying statutory or contractual interest

3. Legal Consequences: Warning about potential legal action and its consequences when escalation is being considered

4. Dispute Resolution: Information about how to dispute the debt and complaint procedures when required by regulations

What schedules should be included in a Letter Of Collection?

1. Schedule A - Original Invoice: Copy of the original unpaid invoice(s)

2. Schedule B - Statement of Account: Detailed breakdown of the debt including all charges and payments

3. Schedule C - Payment History: Record of previous payments and collection attempts

4. Schedule D - Payment Forms: Direct Debit mandate or other payment authorization forms

Authors

Alex Denne

Head of Growth (Open Source Law) @ Ƶ | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Jurisdiction

England and Wales

Publisher

Ƶ

Document Type

Service Letter

Cost

Free to use
Relevant legal definitions















Clauses















Industries

Limitation Act 1980: Establishes statutory time limits for debt collection actions, defining when claims become time-barred

Consumer Credit Act 1974: Regulates consumer credit and consumer hire agreements, providing protections for consumer debtors

Late Payment of Commercial Debts (Interest) Act 1998: Governs the charging of interest on late commercial payments in business-to-business transactions

Financial Services and Markets Act 2000: Primary legislation for financial services regulation, including debt collection activities within regulated sectors

FCA Handbook: Regulatory guidelines and requirements for financial conduct, including specific rules for debt collection practices

UK GDPR: Data protection legislation governing how personal information must be handled and processed in debt collection

Data Protection Act 2018: UK's implementation of data protection standards, complementing UK GDPR in handling personal information

Privacy and Electronic Communications Regulations: Regulates electronic communications in debt collection, including rules for contact methods

Consumer Rights Act 2015: Provides framework for consumer rights and business obligations in debt collection practices

Consumer Protection from Unfair Trading Regulations 2008: Protects consumers from unfair practices in debt collection, prohibiting aggressive or misleading tactics

Credit Services Association Code of Practice: Industry guidelines establishing best practices and ethical standards for debt collection

Civil Procedure Rules: Court procedures and rules governing legal proceedings for debt recovery in England and Wales

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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