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1. Parties: Identification and details of the contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Services Description: Detailed description of services to be exchanged between the parties
5. Service Standards: Quality standards and performance metrics for the services
6. Duration and Termination: Term of agreement and circumstances/process for termination
7. Liability and Indemnification: Allocation of risks, limitations of liability, and indemnification obligations
8. Governing Law: Specification of English and Welsh law as governing law and jurisdiction
1. Data Protection: GDPR and Data Protection Act 2018 compliance provisions for handling personal data
2. Force Majeure: Provisions dealing with circumstances beyond parties' reasonable control
3. Non-Competition: Restrictions on competitive activities during and after the agreement
4. Insurance: Requirements for maintaining specific insurance coverage
5. Anti-Bribery: Compliance with Bribery Act 2010 and anti-corruption provisions
1. Schedule 1 - Service Level Agreement: Detailed performance metrics, standards, and service delivery specifications
2. Schedule 2 - Fee Schedule: Details of any monetary compensation or value equivalence of exchanged services
3. Schedule 3 - Key Personnel: Contact details and roles of key personnel responsible for service delivery
4. Schedule 4 - Service Specifications: Technical specifications and operational procedures for the services
5. Schedule 5 - Compliance Requirements: Specific regulatory and compliance requirements applicable to the services
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