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How is Busy time defined in a legal contract?

• Busy time means a consistent three-hour segment in identical days within the reporting period, wherein the highest average service usage is recorded or anticipated. Seen in 3 SEC filings
• Busy time means a consistent six-hour segment in identical four days within every two weeks of a reporting period, wherein the highest average service usage is measured. Seen in 2 SEC filings
• Busy time means a consistent three-hour segment in identical days within the reporting period. Seen in 1 SEC filing

Note: pulled this data out of the SEC EDGAR Database of 500,000 records from the past 22 years of filings. We regularly update this page as new filings and definitions come in.

yourself to verify these results. We are always keen to point people to source documents.

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Which definition should you use?

🤔 has combined and improved the above descriptions to create market-standard 'Genie definitions' below, with guidance on which documents and which industry to use for each.

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Genie Definition 1

• Busy time means a specific multi-hour segment during identical days in a [reporting period] where highest service usage is expected.

Relevant Contract Types

• Service Level Agreement
• Managed Services Contract
• Telecommunications Service Contract
• Logistics and Transportation Contract

Relevant Circumstances

• Establishing peak service usage periods
• Determining appropriate resource allocation times
• Allocating staff shifts in accordance with service demand

Relevant Sectors

• Telecommunications
• Logistics and Supply Chain
• Financial Services
• Customer Service
• Ecommerce

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