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1. Performance Metrics: Include when specific KPIs or service levels need to be measured and monitored

2. Environmental Requirements: Include for vendors where environmental compliance or sustainability is crucial

3. Security Requirements: Include when vendor requires access to sensitive systems or data

4. Business Continuity: Include for critical vendors where service interruption would significantly impact operations

5. Transition Services: Include when complex implementation or exit transition periods are required

6. Volume Commitments: Include when minimum purchase volumes or exclusive arrangements are agreed

7. Export Control: Include for international vendors or goods subject to export regulations

8. Data Protection: Include when personal data processing is involved

9. Subcontracting: Include when vendor may need to subcontract certain obligations

10. Training and Support: Include when vendor must provide specific training or ongoing support services

1. Schedule A - Goods and Services Description: Detailed specifications of goods/services to be provided

2. Schedule B - Pricing Schedule: Detailed pricing, including unit prices, volume discounts, and price adjustment mechanisms

3. Schedule C - Service Levels: Specific performance metrics, measurement methods, and remedies

4. Schedule D - Technical Requirements: Detailed technical specifications and standards

5. Schedule E - Delivery Locations: List of delivery locations and specific requirements for each

6. Schedule F - Key Personnel: Names and roles of key vendor personnel assigned to the account

7. Appendix 1 - Insurance Requirements: Detailed insurance requirements including types and coverage limits

8. Appendix 2 - Compliance Certificates: Required compliance certifications and documentation

9. Appendix 3 - Quality Control Procedures: Detailed quality control and testing procedures

10. Appendix 4 - Security Protocols: Security requirements and procedures for vendor personnel